Sales Support Specialist: Fast-Paced Admin & CS

Vital Transportation Solutions; Cleveland (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

Vital Transportation Solutions is seeking a Sales Support Specialist in the United States (Cleveland, OH area) to back the Sales Executives with day-to-day client service. The role focuses on order and freight management, data entry, and proactive communication to ensure on-time deliveries.

The ideal candidate excels in a fast-paced environment, demonstrates strong written and verbal communication, and has solid CRM experience with tools like Salesforce or HubSpot.

Qualifications

• Excellent written and verbal communication skills.
• Ability to thrive in a fast-paced environment, multitask, work under pressure.
• Proficiency with CRM software (Salesforce, HubSpot).
• Strong attention to detail and organizational abilities.
• Excellent problem-solving and time management skills.

Responsibilities

• Process and enter customer orders into CRM/ERP systems and schedule pick-ups.
• Maintain databases and assist with sales growth through day-to-day account management.
• Update clients on shipment tracking, delivery lead times, and service issues.
• Coordinate with Carrier Teams, Sales Teams, and Management to ensure SOPs are followed.
• Perform data entry related to metrics and sales figures.

Skills

Communication skills

Multitasking

Time management

Detail oriented

Problem solving

Tools

Salesforce

HubSpot

Job description

Vital Transportation Solutions is seeking a Sales Support Specialist in the United States (Cleveland, OH area) to back the Sales Executives with day-to-day client service. The role focuses on order and freight management, data entry, and proactive communication to ensure on-time deliveries.

The ideal candidate excels in a fast-paced environment, demonstrates strong written and verbal communication, and has solid CRM experience with tools like Salesforce or HubSpot.