Sales Support Specialist — Data Center Solutions

Support Revolution; San Jose (CA); On-site; USD 35,817 - 45,460; Full time

Job summary

Supermicro is seeking a Sales Support Administrator to be the direct contact for the field sales team, processing orders, monitoring inventory, and following up on ETA with purchasers in a fast-paced environment.

The role requires a minimum of 1 year of direct sales support experience, with an AA degree; a Bachelor's degree is preferred. Strong attention to detail, organization, and communication skills are essential.

Qualifications

• AA degree required; Bachelor's degree preferred.
• Minimum of 1 year of direct, related sales support experience.
• Strong attention to detail; effective organizational and communication skills.
• Proven ability to identify and resolve issues.

Responsibilities

• Respond to inquiries about order status, shipment schedules, account applications, pricing and product availability.
• Assist the sales team with data entry tasks and provide backup for other team members.
• Coordinate with production, accounting and RMA to track schedules and expedite orders.

Skills

Order processing

Data entry

Sales support

Communication

Education

AA degree

Bachelor's degree preferred

Job description

Supermicro is seeking a Sales Support Administrator to be the direct contact for the field sales team, processing orders, monitoring inventory, and following up on ETA with purchasers in a fast-paced environment.

The role requires a minimum of 1 year of direct sales support experience, with an AA degree; a Bachelor's degree is preferred. Strong attention to detail, organization, and communication skills are essential.