Sales Support Specialist — Data Center Solutions & Orders

Super Micro Computer Spain, S.L.; San Jose (CA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Bonus eligibility

Equity programs

Comprehensive benefits

Job summary

Supermicro is seeking a Sales Support Specialist to assist our Sales teams by managing customers and orders, and to serve as a liaison across internal departments. The role provides product information to customers and handles daily sales order processing and data entry.

The candidate will engage with multiple departments, maintain accurate order status, support project coordination, and help build strong customer relationships while ensuring timely reporting and team backup.

Qualifications

• BA/BS degree preferred.
• 5+ years of relevant industry experience preferred.
• Experience in data entry, scheduling production and tracking orders.
• Strong communication, problem solving skills and ability to work under pressure.

Responsibilities

• Sales account maintenance and provide technical and administrative product information.
• Daily clerical and data entry tasks, quotations and process documents.
• Coordinate between sales, purchasing, production, procurement and logistics.
• Enter, monitor, and communicate order status with clients and handle returns if needed.
• Produce daily reports for clients and back up the supervisor and team as needed.

Skills

Data entry

Customer service

Communication skills

Problem solving

Teamwork

High pressure environment

Education

BA/BS degree

Job description

Supermicro is seeking a Sales Support Specialist to assist our Sales teams by managing customers and orders, and to serve as a liaison across internal departments. The role provides product information to customers and handles daily sales order processing and data entry.

The candidate will engage with multiple departments, maintain accurate order status, support project coordination, and help build strong customer relationships while ensuring timely reporting and team backup.