Sales Support Specialist: CRM & Order Fulfillment

5 Star Recruitment; Littleton (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

A recruitment agency is looking for a Sales Support Administrator in Littleton, Massachusetts. The successful candidate will process orders, support sales activities, and provide excellent customer service. This role requires at least 2 years of relevant experience and proficiency in Microsoft Office and CRM software. The environment is team-oriented, and candidates must have strong verbal and written communication skills. If you’re a self-starter passionate about customer service, apply today!

Qualifications

• At least 2+ years experience in a sales, account manager or sales support role.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams).

Responsibilities

• Answer incoming sales calls and address customer inquiries.
• Enter and maintain data in CRM and order management systems.
• Process customer orders from initiation to fulfillment.
• Make outbound sales calls to promote products.
• Collaborate with the sales team on leads and sales.
• Provide exceptional customer service by resolving issues.
• Prepare reports on sales activities and customer interactions.
• Assist other departments as needed.

Skills

Strong verbal communication skills

Strong written communication skills

Proficient in Microsoft Office Suite

Experience in sales support

Tools

CRM software

Job description

A recruitment agency is looking for a Sales Support Administrator in Littleton, Massachusetts. The successful candidate will process orders, support sales activities, and provide excellent customer service. This role requires at least 2 years of relevant experience and proficiency in Microsoft Office and CRM software. The environment is team-oriented, and candidates must have strong verbal and written communication skills. If you’re a self-starter passionate about customer service, apply today!