Sales Support Representative

Partnership Employment; Littleton (MA); On-site; USD 50,000 - 55,000; Full time

Job summary

A recruitment agency in Littleton, MA is looking for a Sales Support Specialist. This full-time position requires a strong background in sales and proficiency in Microsoft Office. The candidate will handle outbound sales calls, process orders, and provide administrative support. Ideal for detail-oriented individuals passionate about customer service. Profit-sharing incentives are included, with a salary range of $50,000 to $55,000.

Qualifications

• Experience in a sales or sales support role is required.
• Strong verbal and written communication skills are essential.
• Proficient in Microsoft Office Suite and CRM software.

Responsibilities

• Make outbound sales calls to potential and existing customers.
• Process customer orders from initiation to fulfillment.
• Provide exceptional customer service by resolving issues.

Skills

Sales experience

Communication skills

Organizational skills

Microsoft Office Suite

Customer service

Education

High school diploma or equivalent

Associate’s degree or higher

Tools

CRM software

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

Partnership Employment provided pay range: $50,000.00/yr - $55,000.00/yr

Base pay range

$50,000.00/yr - $55,000.00/yr

Senior Executive Recruiter | Accounting, Finance, Legal and Beyond

$50-55k+ profit sharing

Littleton, MA (onsite)

Job Summary

We are seeking a motivated, detail-oriented Sales Support Specialist with a strong background in sales and experience using Microsoft Office applications. This role involves making and answering sales calls, processing orders, data entry, and providing administrative support. The ideal candidate is a self-starter who excels in a team environment and is passionate about providing excellent customer service.

Key Responsibilities

• Make outbound sales calls to potential and existing customers to promote products and services
• Answer incoming sales calls, address customer inquiries, provide product information, and process orders
• Accurately enter and maintain data in CRM and order management systems
• Process customer orders from initiation to fulfillment, ensuring accuracy and timely delivery
• Collaborate with the sales team to follow up on leads and close sales
• Prepare reports and updates on sales activities and customer interactions
• Provide exceptional customer service by resolving issues and answering questions promptly
• Support administrative tasks and assist other departments as needed
• Stay informed about products, promotions, and market trends to better assist customers

Qualifications

• High school diploma or equivalent; associate’s degree or higher preferred
• Proven experience in a sales or sales support role
• Strong verbal and written communication skills
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams) and CRM software
• Excellent organizational skills and keen attention to detail
• Self-motivated with the ability to work independently and collaboratively
• Reliable, outgoing, punctual, and adaptable to changing priorities

Seniority level

Associate

Employment type

Full-time

Industries

Wholesale