Sales Support Specialist - Customer-Focused & Data-Driven

ESR Healthcare; Littleton (MA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Disability insurance

Employee discount

Employee Net-growth Profit Sharing Program

Paid Holidays

Paid Vacation

Sick Pay

Job summary

A leading healthcare company in Littleton, MA, is seeking a motivated Sales Support Specialist to enhance customer satisfaction and support sales efforts. The role requires 2 years of sales experience, excellent communication skills, and proficiency in Microsoft Office. Key responsibilities include managing sales calls, processing orders, and maintaining customer data in CRM systems. Competitive benefits include health insurance and a 401(k) matching program.

Qualifications

• Experience in sales and customer service.
• 2 years of relevant experience required.
• Proficiency in Microsoft Office applications.

Responsibilities

• Answer incoming sales calls and address customer inquiries.
• Accurately maintain data in CRM and order management systems.
• Process customer orders ensuring accuracy and timely delivery.
• Make outbound sales calls to promote products.
• Collaborate with the sales team to follow up on leads.
• Provide exceptional customer service.
• Prepare reports on sales activities.

Skills

Detail-oriented

Customer service

Sales experience

Teamwork

Microsoft Office proficiency

Education

High school or equivalent

Tools

CRM systems

Job description

A leading healthcare company in Littleton, MA, is seeking a motivated Sales Support Specialist to enhance customer satisfaction and support sales efforts. The role requires 2 years of sales experience, excellent communication skills, and proficiency in Microsoft Office. Key responsibilities include managing sales calls, processing orders, and maintaining customer data in CRM systems. Competitive benefits include health insurance and a 401(k) matching program.