Sales Support Specialist

Addition Management LLC; Woodland Park (NJ); On-site; USD 55,000 - 75,000; Full time

Job summary

Addition Management LLC is seeking a Sales Support Specialist to join our technology manufacturing team in New Jersey. You will provide essential support to global and domestic accounts and help ensure smooth order processing and customer service.

Responsibilities include coordinating shipping, expediting logistics for just-in-time orders, preparing performance reports, managing invoices and AR, and balancing competing priorities in a fast-paced environment.

Qualifications

• 3–5 years of relevant work experience.
• 3+ years OEM industry knowledge.
• Proficient with MS Office and Dynamics 365.
• Strong customer support, communication, organization, and time‑management skills.

Responsibilities

• Provide sales support for global and domestic accounts.
• Coordinate and expedite shipping logistics for just‑in‑time accounts.
• Collaborate daily with expatriate team members, customers, and partners in Japan.
• Prepare reports for customers, sales team, and management (PO status and inventory).
• Manage invoices and accounts receivable for assigned accounts.
• Balance multiple priorities in a fast-paced sales and operations environment.

Skills

MS Office

Customer service

Communication

Time management

Organizational skills

Education

Associate or Bachelor's degree preferred

Tools

Microsoft Dynamics 365

Job description

Technology Manufacturer seeks a Sales Support Specialist to join their Team

Responsibilities

• Provide sales support for global and domestic accounts totaling more than $30 million annually.
• Coordinate and expedite shipping logistics for just-in-time accounts to support customer delivery requirements and on-time delivery.
• Collaborate daily with expatriate team members, customers, the sales team, and intercompany partners in Japan to coordinate shipping schedules.
• Prepare and provide reports for customers, the sales team, and internal management, including purchase order status and inventory information.
• Manage invoices and accounts receivable for assigned accounts, including follow-up to support timely payment.
• Organize and balance multiple priorities in a fast-paced sales and operations environment.

Qualifications

• associate or bachelor’s degree preferred.
• 3 to 5 years of relevant work experience, including 3 or more years of OEM industry knowledge.
• Proficiency in Microsoft Office and Microsoft Dynamics365.
• Strong customer support, communication, organization, and time-management skills.