Sales Support Specialist

Akkodis; Phoenix (AZ); Remote; USD 40,000 - 50,000; Full time

Benefits offered by this job

401K

PTO / Paid Holidays

Job summary

A leading tech solutions provider is seeking a Sales Support Specialist for a full-time remote position with monthly travel to Boothwyn. The role entails providing technical product knowledge, managing inquiries, and developing agent partner relationships. Ideal candidates will have 1-3 years of sales support experience, and familiarity with POS systems is preferred. This position offers benefits such as 401K and PTO. Competitive salary range is $40,000 to $50,000 annually, potentially negotiable based on various factors.

Qualifications

• 1-3 years in sales support, customer service, or technical support roles.
• Experience with point-of-sale products is advantageous.
• Ability to work with a sales team to meet targets.

Responsibilities

• Provide technical product knowledge and manage customer inquiries.
• Develop and maintain relationships with agent partners.
• Assist in order processing and inventory management.

Skills

Sales Support Experience

POS Systems knowledge

Sales Team Collaboration

Customer Interaction Skills

Job description

Akkodis is seeking a Sales Support Specialist for a Fulltime position.

Salary Range: $40,000 to $50,000/ Year (The salary may be negotiable based on experience, education, geographic location, and other factors)

Location: Remote (Travel at least one a month-to Boothwyn to a show or conference)

GENERAL OVERVIEW

The Sales Support Specialist plays a crucial role by providing technical product knowledge, managing customer inquiries, developing and nurturing agent partner relationships, and ensuring smooth order processing. This position involves collaborating with both customers, partners, and internal teams to address product-related concerns, resolve issues, and help streamline the sales process. The Sales Support Specialist will also maintain product inventory, provide timely quotes, assist in product demonstrations, and ensure customers receive the highest level of support throughout their purchasing journey.

Experience

• Previous Experience in Sales Support: 1-3 years in a sales support, customer service, or technical support role, preferably within the tech or hardware industry.
• Experience with POS Systems: Prior exposure to point-of-sale products and solutions, either through hands‑on experience or previous roles in related industries.
• Sales Team Collaboration: Experience working in tandem with a sales team to help achieve revenue targets and streamline the sales process.
• Customer‑Facing Experience (Video calls): Demonstrated ability to interact professionally with clients, answering product inquiries, and addressing concerns.

Benefits include but are not limited to:

• 401K
• PTO / Paid Holidays

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers