Desktop Support Analyst

Akkodis; Wilmington (DE); On-site; USD 44,000 - 52,000; Full time

Benefits offered by this job

401(k) with match

Job summary

Akkodis is seeking a Desktop Support Analyst for a contract role with a client located in Wilmington, DE 19803. Experience with Windows 10, Office 365, and lab environments is highly valued.

The position covers Level 1 and Level 2 desktop support, including Windows/Linux OS, Win10/365 Exchange, and related lab equipment. The role offers a competitive hourly pay range and the possibility to negotiate based on experience.

Qualifications

• Strong background in Windows 10, Office 365, and lab environments.

Responsibilities

• Provide technical Desktop Support for R&D Business & IT teams
• Troubleshoot and resolve Technical incidents relative to Level 1 and Level 2 needs across software, and integrated platforms inclusive of Lab and core IT environments.
• Provide overall L2 technical support for environments including Windows and Linux OS, Win10 / 365 Exchange, and lab equipment.

Skills

Windows 10

Office 365

Labs

Job description

Akkodis is seeking a Desktop Support Analyst role is a Contract with a client located in Wilmington DE 19803. Ideally looking for applicants to have a solid background in Windows 10, Office 365, Labs, would come as a big plus.

Pay Range: $32-$38/hr. The pay may be negotiable based on experience, education, geographic location, and other factors.

SCOPE OF WORK/DELIVERABLES

• Provide technical Desktop Support for R&D Business & IT teams
• Troubleshoot and resolve Technical incidents relative to Level 1 and Level 2 needs across software, and integrated platforms inclusive of Lab and core IT environments.

Provide overall L2 technical support for environments consisting of, but not limited to:

• Windows and Linux OS
• Win10 / 365 Exchange
• 3rd party devices and lab equipment
• All other duties as assigned by Leadership / management

Equal Opportunity Employer/Veterans/Disabled

Benefits offerings include but are not limited to:

• 401(k) with match

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers