Sales Support Specialist

Columbia Safety and Supply; Columbia Township (MO); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health, Vision & Dental Insurance

Company HSA Contributions

Generous paid time off (PTO)

401k Matching Options

Job summary

Columbia Safety and Supply in Columbia Township, Missouri seeks a Sales Support Specialist to enhance customer experience and manage corporate accounts. Your role includes order management and collaborating with clients to ensure seamless service delivery.

Looking for candidates with strong communication, organizational skills, and a knack for technology. Joining our team means contributing to dynamic growth while benefiting from health insurance, generous PTO, and 401k matching.

Qualifications

• Broad knowledge and experience with technology and software platforms.
• Above-average computer skills.
• Excellent interpersonal skills.

Responsibilities

• Support order management and processing.
• Learn client operational structure and adapt platforms.
• Troubleshoot and resolve issues proactively.
• Establish consistent communication with clients.
• Become an expert in Gearcor products.
• Collaborate with cross-functional teams.

Skills

Technology and software platforms

Interpersonal skills

Phone communication

Organizational skills

Written and oral communication

Job description

Description

As a Sales Support Specialist, you’ll partner with clients and our internal team to support corporate accounts and ensure a seamless customer experience. You’ll manage orders, deliver excellent service, and leverage our Gearcor Marketplace platform for efficiency.

Department

Sales

Location

Columbia, Missouri

Key Responsibilities

• Support order management and processing by working with customers to ensure prompt product delivery
• Learn and understand client operational structure and adapt company platform(s) to meet needs
• Creatively troubleshoot and resolve issues, building strategy for resolution before problems arise
• Establish and maintain consistent communication methods and cadence with clients
• Become an expert in Gearcor products and their relevance to clients
• Work collaboratively with cross-functional teams to create an excellent client experience
• Provide honest, consistent, and actionable feedback to Senior Account Manager(s)
• Other duties as needed to create an exceptional experience for our stakeholders

Skills, Knowledge, and Expertise

• Broad knowledge and experience with technology and software platforms
• Above-average computer skills
• Excellent interpersonal skills
• Excellent phone communication
• Excellent organizational skills and capacity to develop strategy
• Excellent written and oral communication skills

Benefits

• Health, Vision & Dental Insurance with company contributions
• Company HSA Contributions
• Add On Insurance Options: Accident, Short Term Disability, etc.
• Free Employee Assistance Program: 24/7 access
• Generous paid time off (PTO) that increases with tenure, plus company-paid holidays
• Volunteer Paid Time Off: Give back to our community & get paid!
• 401k Matching Options with no Vesting Requirements

Applications are being taken exclusively online for this role, we look forward to learning about the ways that your talents will support the growth and vision of our organization!

This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The GMES family of companies provides to individuals of all races, national origin, gender, sexual orientation, marital, and veteran status, equal employment opportunities within our dynamic growth plans.