Sales Support Specialist

GME Supply; Atlanta (GA); Sur place; USD 48 000 - 64 000; Plein temps

Avantages offerts par ce poste

Health, Vision & Dental Insurance with

Free Employee Assistance Program

Generous paid time off (PTO)

Volunteer Paid Time Off

Retirement options

Résumé du poste

GME Supply in Atlanta, GA is seeking a Sales Support Specialist to assist customers with seamless safety equipment ordering and safety program management. You will handle order processing, communicate with customers, and identify opportunities to grow accounts while supporting strategy development.

The role emphasizes client-focused service, collaboration with cross-functional teams, and ongoing feedback to improve customer experiences in a fast-paced environment.

Qualifications

• Proven ability to communicate clearly with clients.
• Strong interpersonal skills for client relations.
• Detail-oriented with excellent organizational abilities.
• Thrives in a fast-paced, dynamic environment.
• Proactive problem-solving and creative thinking.
• Experience in sales support or customer service.

Responsabilités

• Process orders and support customers through the platform.
• Maintain regular, effective communication with clients.
• Identify opportunities for customer growth and strategy development.
• Collaborate with cross-functional teams to deliver exceptional client experiences.

Connaissances

Communication skills

Interpersonal skills

Attention to detail

Organizational skills

Problem-solving

Sales support experience

Outils

Software proficiency

Description du poste

Description

Sales Support Specialist support our customers through the platform offering seamless safety equipment ordering and safety program management. Daily activities include order processing, customer communication, improving customer service, identifying opportunities for customer growth, and strategy development.

Department

Sales

Location

Atlanta, Georgia - DC

Requirements for success

• Demonstrate creativity and resourcefulness in troubleshooting and resolving customer issues.
• Maintain regular and effective communication with clients to ensure their needs are consistently met.
• Become an expert in GME Supply’s extensive product offering to provide informed assistance to clients.
• Foster collaboration with cross-functional teams to deliver exceptional client experiences.
• Provide consistent and actionable feedback to Senior Account Managers to drive continuous improvement.
• Undertake additional duties as necessary to uphold our commitment to delivering exceptional service to all stakeholders.

Ideal candidate qualities include

• Strong communication and interpersonal skills.
• Detail-oriented with excellent organizational abilities.
• Ability to thrive in a fast-paced, dynamic environment.
• Proactive problem-solving skills and ability to think creatively.
• Experience in sales support or customer service.
• Competency with software and computers.

Why it's great to build your career with us!

We are a tight-knit group, and we understand the needs of our teammates. This personal connection allows us to strategically design competitive benefits packages that enhance the employee experience and support overall well-being.

• Health, Vision & Dental Insurance with company contributions
  • Company HSA Contributions
  • Add On Insurance Options: Accident, Short Term Disability, etc.
• Free Employee Assistance Program: 24/7 access
• Generous paid time off (PTO) that increases with tenure, plus company-paid holidays
• Volunteer Paid Time Off: Give back to our community & get paid!
• Retirement Options with no Vesting Requirements

This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The GMES family of companies provides to individuals of all races, national origin, gender, sexual orientation, marital, and veteran status, equal employment opportunities within our dynamic growth plans.

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