Sales Support Specialist — Growth & Client Success

Colsafety

Atlanta (GA)

On-site

USD 42,000 - 62,000

Full time

13 days ago

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Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Paid Time Off

Volunteer Time Off

Retirement Plan

Job summary

GMES is seeking a Sales Support Specialist in Atlanta, GA to assist customers via our platform, handling orders and safety program management. You will communicate with clients daily, resolve issues, and drive growth opportunities while contributing to strategic development.

The role requires strong communication, attention to detail, organizational skills, and experience in sales support or customer service within a fast-paced environment.

Qualifications

Troubleshoot and resolve customer issues with creativity and resourcefulness.
Maintain regular, effective client communication to meet needs.
Become an expert on GMES’ product offerings to assist clients.
Collaborate with cross-functional teams for exceptional client experiences.
Provide actionable feedback to Senior Account Managers for improvement.

Responsibilities

Process orders and manage safety program management tasks.
Communicate with customers daily to ensure satisfaction.
Identify opportunities for customer growth and strategy input.
Support ongoing client engagement and service quality.
Undertake additional duties to maintain service excellence.

Skills

Strong communication

Interpersonal skills

Detail-oriented

Organizational abilities

Proactive problem solving

Sales support experience

Customer service experience

Software proficiency

Job description

The role requires strong communication, attention to detail, organizational skills, and experience in sales support or customer service within a fast-paced environment.

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