Sales Support & Orders Specialist

Genuine Parts Company; Westside (TX); On-site; USD 19,000 - 30,000; Full time

Job summary

Motion Industries is seeking a Customer Service Representative to accurately fulfill customer orders and manage incoming calls under close supervision. Responsibilities include responding to product inquiries, providing quotes, entering orders, and placing orders by phone, fax, email, or in person to maintain inventory levels.

The role also involves negotiating price within parameters, adjusting non-contract pricing when needed, building relationships to encourage repeat business, expediting

Qualifications

• High school diploma or GED required; 0–3 years of related experience or an equivalent combination.

Responsibilities

• Responds to basic customer inquiries regarding products, provides quotes, and handles order entry.
• Places customer orders via telephone, fax, email, electronic methods, or walk-in (counter sales).
• Negotiates sale price and purchase price within defined parameters to influence gross profit.
• May adjust non-contract customer pricing to meet customer demands while maximizing profit.
• Builds customer relationships to drive repeat business and drive process improvements.
• Orders items to maintain appropriate inventory levels and expedites backorders as needed.

Skills

Reliability

Organization

Attention to detail

Communication

Time management

Basic computer skills

Product knowledge

Education

High school diploma or GED

Job description

Motion Industries is seeking a Customer Service Representative to accurately fulfill customer orders and manage incoming calls under close supervision. Responsibilities include responding to product inquiries, providing quotes, entering orders, and placing orders by phone, fax, email, or in person to maintain inventory levels.

The role also involves negotiating price within parameters, adjusting non-contract pricing when needed, building relationships to encourage repeat business, expediting