Sales Support & Operations Specialist

UCP Group; Dallas (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

UCP Group in Dallas, TX is seeking a Sales Support professional to provide day-to-day support to the US Sales Team. You will attend customer meetings as needed and assist with meeting preparation, notes, action items, and follow-up to keep deals moving forward.

You will monitor online reviews for key accounts, manage sample requests, gather marketing photos, and maintain the team calendar, ensuring smooth scheduling of customer meetings, travel, showroom visits, and milestones.

Qualifications

• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and follow-up skills.
• Proficiency in Microsoft Office, including Outlook, Excel, and PowerPoint.
• Experience in sales support, customer service, or administrative coordination preferred.

Responsibilities

• Provide day-to-day support to the US Sales Team.
• Attend customer meetings as needed and assist with meeting preparation, notes, action items, and follow-up.
• Monitor online reviews and comments for key accounts to identify quality concerns and track product feedback.
• Manage sample requests, with a primary focus on MSI and support for other accounts as needed.
• Gather marketing photos and maintain the digital image library.
• Maintain and manage the team calendar, including customer meetings, travel schedules, showroom visits, and key milestone dates.
• Provide administrative and operational support to improve team efficiency and allow Account Managers to focus on strategic customer growth.

Skills

Organizational skills

Attention to detail

Multitasking

Communication

Follow-up

Tools

Outlook

Excel

PowerPoint

MS Office

Job description

UCP Group in Dallas, TX is seeking a Sales Support professional to provide day-to-day support to the US Sales Team. You will attend customer meetings as needed and assist with meeting preparation, notes, action items, and follow-up to keep deals moving forward.

You will monitor online reviews for key accounts, manage sample requests, gather marketing photos, and maintain the team calendar, ensuring smooth scheduling of customer meetings, travel, showroom visits, and milestones.