Sales Support Specialist

AtWork Personnel; Farmers Branch (TX); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Weekly pay

Medical insurance

Dental insurance

Vision insurance

Term life insurance

Job summary

AtWork Personnel is seeking a Sales Support Specialist to assist the sales team by managing accounts, processing orders, and maintaining customer relationships. This role combines reception duties with office administration and requires strong organizational and communication skills.

The position offers Monday–Friday, 8 AM–5 PM, with pay in the range of $21–$25 per hour and weekly pay. Medical, dental, vision, and life insurance are provided.

Qualifications

• Multi-tasking and time management are essential.
• Ability to prioritize workload and stay organized.
• Strong communication skills, both written and verbal.
• Bilingual ability is a plus.
• Minimum of 2 years in a related role or sales support.
• Proficiency in MS Office is expected.

Responsibilities

• Support assigned sales representatives with daily status updates.
• Manage accounts: set up, update changes, pricing, and monitor margins.
• Troubleshoot transactions, order history, and online orders.
• Enter orders from customers and salesmen via phone, fax, or email.
• Input samples and returns; manage online accounts.

Skills

Multi-tasking

Prioritize workload

Organizational skills

Communication skills

Bilingual

2+ years experience

MS Office

Job description

We are looking to hire a Sales Support Specialist! Primary responsibility is to manage and support the salesmen accounts on your team. The position is also responsible for handling General Reception and Office Administration.

Perks of the job:

• Monday - Friday / 8AM - 5PM
• $21/hr - $25/hr / Weekly Pay!
• Medical, Dental, Vision and Term Life Insurance Offered!

Responsibilities:

• Support the assigned sales representatives with daily status updates
• Manage accounts – Set up, update changes, update pricing, and monitor margins on the account
• Troubleshooting transactions, order history, and online orders
• Key in orders from customers and salesmen (phone, fax, or email).
• Key in samples and returns
• Managing and set up online account
• Set up CPM and Rebate contracts
• Work closely with internal/external customers to build and maintain customer loyalty
• Provide basic product information to customers
• Understand product and service offering available to customers
• Some inside sales required
• Product training and research
• Problem solving/decision making skills – ability to decide on best course of action required to solve the problem
• Other duties as assigned from time to time
• Provide exceptional customer service.

Requirements:

• Perform Multi Tasks
• Ability to prioritized work load
• Organizational skills and strong attention to details
• Strong verbal / written communication skills, bi lingual a plus
• Strong customer service focus
• 2+ experiences
• MS Office proficiency
• Benefits