Sales Operations & Enablement Specialist

ADP, Inc.; Dallas, Addison (TX, TX); On-site; USD 45,000 - 70,000; Full time

Job summary

Knight Commercial in Dallas, TX is seeking a Sales Support Specialist to provide centralized administrative, systems, compliance, and enablement support to the sales organization. You will coordinate documentation, onboarding, and data integrity across states and customers, enabling Account Executives to focus on relationships and growth.

Reporting to the CRO, you will develop and maintain training materials, dashboards, and reporting to forecast business needs, support cross-functional

Qualifications

• 3–5+ years of experience in sales operations, sales support, commercial administration, or a related role.
• Experience supporting a geographically dispersed sales or business development organization preferred.
• Strong organizational skills with exceptional attention to detail.
• Experience working with CRM platforms and maintaining business data.
• Strong proficiency with Microsoft Office, particularly Excel, PowerPoint, Word, and Outlook.
• Ability to manage multiple deadlines, priorities, and stakeholders simultaneously.
• Excellent written and verbal communication skills.
• Demonstrated ability to create structure and consistency in a fast-growing or changing organization.

Responsibilities

• Provide centralized administrative support to Regional and National Account Executives and commercial leadership.
• Coordinate documentation and administrative requirements associated with new customers, opportunities, projects, and markets.
• Support Account Executives with customer onboarding documentation, vendor applications, qualification packages, certificates, forms, and other required materials.
• Maintain organized and accessible commercial records and documentation.
• Coordinate administrative follow-up associated with customer requests and business development activities.
• Help Account Executives navigate internal processes and connect with the appropriate corporate or operational resources.
• Identify opportunities to simplify and standardize administrative processes across the sales organization.
• Reduce administrative burden on Account Executives so they can remain focused on customers, relationships, and revenue generation.
• Create reports and dashboards that provide leadership with actionable commercial information.
• Support CRO and commercial leadership with pipeline reporting, forecasting, and business planning.

Skills

Strong organizational skills

Attention to detail

CRM platforms

Excel

PowerPoint

Word

Outlook

Communication skills

Analytical skills

Team collaboration

Job description

Knight Commercial in Dallas, TX is seeking a Sales Support Specialist to provide centralized administrative, systems, compliance, and enablement support to the sales organization. You will coordinate documentation, onboarding, and data integrity across states and customers, enabling Account Executives to focus on relationships and growth.

Reporting to the CRO, you will develop and maintain training materials, dashboards, and reporting to forecast business needs, support cross-functional