Sales Support Lead — Fastener Industry

Supply-Technologies; Memphis (TN); Presencial; USD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Health saving account

Vision insurance

Life insurance

401(k)

Pension Plan

Paid time off

Referral program

Employee Assistance

Descripción de la vacante

Supply Technologies is hiring an Account Administrator Lead to manage customer quotations, orders, and communications, ensuring accurate processing and timely delivery. You will collaborate with Purchasing and Quality to meet customer requirements and maintain thorough customer records.

Ideal candidates bring fastener industry experience, strong organization, and proficiency with CRM and MS Office, along with excellent communication and multitasking abilities.

Formación

• Experience in fastener industry.
• Proven sales/administrative experience in a sales environment.
• Proficient in CRM software and MS Office.
• Excellent communication and interpersonal skills; detail-oriented.

Responsabilidades

• Handle customer quotations and inquiries.
• Process customer orders.
• Process customer credit memos.
• Expedite customer orders.
• Identify customer requirements to Purchasing and Quality.
• Provide technical information to customers.
• Originate customer complaint form.
• Provide proof of delivery when required.
• Maintain customer drawing files in Sales office.

Conocimientos

Excellent communication

Organizational skills

Multitasking

Customer service

Educación

High school diploma or equivalent

Business administration degree (plus)

Herramientas

CRM software

Microsoft Office

Descripción del empleo

Supply Technologies is hiring an Account Administrator Lead to manage customer quotations, orders, and communications, ensuring accurate processing and timely delivery. You will collaborate with Purchasing and Quality to meet customer requirements and maintain thorough customer records.

Ideal candidates bring fastener industry experience, strong organization, and proficiency with CRM and MS Office, along with excellent communication and multitasking abilities.