Account Administrator Lead

Supply-Technologies; Memphis (TN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Health saving account

Vision insurance

Life insurance

401(k)

Pension Plan

Paid time off

Referral program

Employee Assistance

Job summary

Supply Technologies is hiring an Account Administrator Lead to manage customer quotations, orders, and communications, ensuring accurate processing and timely delivery. You will collaborate with Purchasing and Quality to meet customer requirements and maintain thorough customer records.

Ideal candidates bring fastener industry experience, strong organization, and proficiency with CRM and MS Office, along with excellent communication and multitasking abilities.

Qualifications

• Experience in fastener industry.
• Proven sales/administrative experience in a sales environment.
• Proficient in CRM software and MS Office.
• Excellent communication and interpersonal skills; detail-oriented.

Responsibilities

• Handle customer quotations and inquiries.
• Process customer orders.
• Process customer credit memos.
• Expedite customer orders.
• Identify customer requirements to Purchasing and Quality.
• Provide technical information to customers.
• Originate customer complaint form.
• Provide proof of delivery when required.
• Maintain customer drawing files in Sales office.

Skills

Excellent communication

Organizational skills

Multitasking

Customer service

Education

High school diploma or equivalent

Business administration degree (plus)

Tools

CRM software

Microsoft Office

Job description

We are hiring! at Supply Technologies, a subsidiary of ParkOhio(NASDAQ:PKOH), specializes in supplier selection and management, planning, implementing, managing the physical flow of product for world-class international manufacturing companies, and servicing customers in the various markets.

Job Summary:

We are seeking a talented Account Administrator Lead to join our team. The Account Administrator Lead is responsible for the following:

Responsibilities:

• Handle customer quotations and/or inquiries.
• Process customer orders.
• Process customer credit memos.
• Expedite customer order.
• Identify customer requirements to the Purchasing and Quality Departments.
• Provide technical information to customers.
• Originate customer complaint form.
• Provide the customer with proof of delivery when required.
• Maintain customer drawing files in Sales office.

Must Haves:

• Fastener Industry experience required
• Great organizational skills and multi-tasking
• Proven work experience as a Sales Administrator, Sales Support Agent, or similar role in a sales environment.
• Proficient in CRM software and Microsoft Office Suite (Word, Excel, Outlook).
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Attention to detail and problem-solving skills.
• High school diploma or equivalent required; associate or bachelor's degree in business administration or related field is a plus.

WE Value:

• Team collaboration

OUR Team Members:

Do The Right Thing and we will succeed:

We insist on honest and ethical behavior; We treat others respectfully; Our actions are underlined with high integrity; We partner with others who hold these same values.

Go One Better to achieve greatness:

We strive to do our best every day; We are curious and seek alternative viewpoints; We value innovation to deliver long-term success; We will not accept the status quo and tirelessly seek to improve.

Customer First balanced with Company results:

We serve our customers with a sense of urgency; We strive to anticipate our customer's needs; We work with our customers to ensure we are providing them the best solutions they value; We help to deliver the long-term success of our company.

WE DO what we say:

We seek clarity and understanding; We follow through on our commitments; We respectfully challenge and collaborate to achieve mutual success; Once we agree, we move forward and make no excuses.

Together we win:

We respect and value each other's thoughts and opinions; We make the time to develop meaningful relationships; We seek new opportunities to continuously learn: We never miss an opportunity to bring out the best in others.

Make a career at SUPPLY TECHNOLOGIES:

Career Development: Success starts from within, and we will help you chart your path from which you can enhance your career evolution.

Supply Technologies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Type: Full-time

• Medical insurance
• Health saving account
• Vision insurance
• Life insurance
• 401(k)
• Pension Plan
• Paid time off
• Referral program
• Employee Assistance

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.