Sales Support & Guest Experience Advocate

Hunter Super Techs - TurnPoint; Florida; On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Paid Training

50% off Verizon Service

VNation Disaster Relief

Referral Bonus

Career Advancement Opportunities

Job summary

Victra, Verizon's largest premium retailer in the United States, seeks Sales Support Representatives to deliver world-class service to Every Guest. You will support our sales process, share product knowledge, and connect guests to what matters most, becoming the face of Victra.

Responsibilities include supporting account reviews, recommendations, data transfers, and keeping the store organized during busy periods, while delivering outstanding service in a fast-paced environment.

Qualifications

• High school diploma or GED.
• 1+ year of customer service, preferably in a retail or service environment.
• Willingness to work evenings, weekends, holidays.
• At least 18 years of age.
• Legally authorized to work in the United States.
• Physical requirements: ability to lift 10 pounds and stand for long periods.

Responsibilities

• Support account reviews, accessory recommendations, data transfers, and queue triage during heavy traffic periods.
• Lead merchandising, store cleanliness and operational functions.
• Deliver outstanding customer service during every guest interaction.
• Conduct thorough account reviews to understand guest needs and present product/service recommendations.
• Create personal connections to make tech look simple.

Skills

Customer service

Communication skills

Flexibility

Work authorization

Education

High school diploma or GED

Job description

Victra, Verizon's largest premium retailer in the United States, seeks Sales Support Representatives to deliver world-class service to Every Guest. You will support our sales process, share product knowledge, and connect guests to what matters most, becoming the face of Victra.

Responsibilities include supporting account reviews, recommendations, data transfers, and keeping the store organized during busy periods, while delivering outstanding service in a fast-paced environment.