Sales Support & CSR Specialist

Piedmont National Corp; Montgomery (AL); Presencial; USD 25 000 - 33 000; Tempo integral

Resumo da oferta

Piedmont National Corp in Montgomery, AL is seeking a CSR/Sales Assistant to support the Sales team, assess customer needs, and help place orders. This role combines customer service with light administrative duties to keep orders moving.

Responsibilities include processing orders, providing order status, maintaining records, coordinating with internal teams, and ensuring timely communication with customers. Some travel may be required as part of supporting branch operations.

Qualificações

• Excellent written and oral communication skills with customers and leadership.
• Proficient in MS Office (Excel, Word, PowerPoint).
• Positive team player able to manage projects through to completion.
• Flexible with competing time requirements and deadlines; strong prioritization.
• High energy, versatile, self-directed with strong organizational skills.
• Occasional travel may be required.

Responsabilidades

• Develop and maintain positive customer relations and coordinate with internal functions to handle requests.
• Order processing: confirm receipts, ship dates, order status, credit card orders, and RMAs.
• Sales support: assist regional sales managers with timely updates on opportunities.
• Provide order status and backlog reports; track customer activity and update as needed.
• Answer calls, take customer orders, and input orders into ERP.
• Liaise between sales and corporate administration to resolve issues promptly.
• Provide administrative support and complete required training.

Conhecimentos

Communication

MS Office

Team player

Prioritization

Adaptability

Travel readiness

Formação académica

High School Diploma or GED

Associate degree helpful

Ferramentas

ERP system

Descrição da oferta de emprego

Piedmont National Corp in Montgomery, AL is seeking a CSR/Sales Assistant to support the Sales team, assess customer needs, and help place orders. This role combines customer service with light administrative duties to keep orders moving.

Responsibilities include processing orders, providing order status, maintaining records, coordinating with internal teams, and ensuring timely communication with customers. Some travel may be required as part of supporting branch operations.