Sales Support Coordinator: Order Management & Customer Liaison

Triple-S Steel Holdings, Inc.; Bridgeport (CT); Presencial; USD 32.000 - 43.000; Jornada completa

Descripción de la vacante

Triple-S Steel Holdings, Inc. in Bridgeport, CT is seeking a Sales Administrative Assistant / Sales Support Coordinator to provide administrative support to the sales team and ensure accurate orders, timely processing, and effective communication with customers and internal departments.

The role will handle order entry, quotes, account maintenance, report generation, onboarding of new customers, and daily cross-functional coordination in a fast-paced environment.

Formación

• High school diploma or GED required; associate degree preferred.
• Minimum of two years of administrative, customer service, sales support, or related experience.
• Experience in order entry, customer service, inside sales support, or administrative coordination preferred.
• Strong organizational skills with the ability to manage multiple priorities simultaneously.
• Excellent verbal and written communication skills.
• Strong attention to detail and commitment to accuracy.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in Microsoft Office, including Excel, Word, Outlook, and Teams.
• Experience with ERP, CRM, or order management systems preferred.
• Ability to generate reports and maintain electronic records.
• Strong data entry and keyboarding skills.

Responsabilidades

• Enter, process, and track customer orders within company systems.
• Assist sales representatives with quotations, pricing requests, and customer documentation.
• Maintain accurate customer records, sales files, and account information.
• Coordinate communication between customers, sales, operations, purchasing, and logistics teams.
• Monitor order status and proactively communicate updates to customers and sales personnel.
• Prepare sales reports, spreadsheets, and presentations as needed.
• Respond to customer inquiries regarding products, pricing, order status, and delivery schedules.
• Support contract, bid, and proposal preparation activities.
• Assist with onboarding new customers and maintaining customer databases.
• Manage incoming calls, emails, and customer requests in a professional and timely manner.
• Generate and distribute routine sales and operational reports.
• Support special projects and other administrative duties as assigned

Conocimientos

Customer service

Sales support

Order processing

Multitasking

Communication

Attention to detail

Teamwork

Independent work

Educación

High school diploma or GED

Associate degree preferred

Herramientas

Microsoft Office Suite

ERP/CRM/order management systems

Descripción del empleo

Triple-S Steel Holdings, Inc. in Bridgeport, CT is seeking a Sales Administrative Assistant / Sales Support Coordinator to provide administrative support to the sales team and ensure accurate orders, timely processing, and effective communication with customers and internal departments.

The role will handle order entry, quotes, account maintenance, report generation, onboarding of new customers, and daily cross-functional coordination in a fast-paced environment.