Inside Sales Representative

Triple-S Steel Holdings, Inc.; Farmington (NM); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Tuition reimbursement

Training and development opportunities

Medical insurance

Dental insurance

Vision insurance

FSA

HSA

Commuter benefits

Long-term disability

Group life insurance

Job summary

Triple-S Steel is a family-owned business and one of the largest suppliers of structural steel products in the country. We are seeking a motivated Inside Sales representative to join our team.

The role involves selling and introducing the company to new and established clients, quoting customers and taking orders, and coordinating between operations and outside sales to meet customer expectations. Key duties include maintaining the customer database, entering and tracking orders, and ensuring

Qualifications

• Associate’s degree or equivalent work experience in Inside Sales.
• Able to multi task in a fast paced environment.
• Proficient level of computer skills in typing, number key, Word, Excel and Outlook.
• Able to work in a team environment.
• Exceptional communication skills.
• Problem solving and creative thinking.

Responsibilities

• Maintain and expand the customer database.
• Attend sales group meetings.
• Capture accurate and complete information in the CRM.
• Quote and handle order execution from acceptance to completion.
• Coordinate between customer and traffic dispatcher to ensure on-time delivery of material.
• Communicate with customers regarding market information and collect feedback.
• Provide feedback on competitor pricing/equipment to Management.
• Establish and maintain relationships with new and existing customers.
• Manage a database of potential customers and contact them regularly for new opportunities.
• Team with Outside Sales Rep to build a pipeline of opportunities and close sales.
• Make outbound sales calls to prospect new customers.
• Note suggestions or complaints and communicate to Quality/Operations.
• Use CRM to track important customer touches.
• Support the Quality System of the Company.

Skills

Customer relationship management

Quoting

Order entry

Communication skills

Teamwork

Problem solving

Multitasking

CRM Software

Education

Associate’s degree or equivalent

Tools

CRM Software

Word

Excel

Outlook

Typing

Number key

Job description

Triple-S Steel is a family-owned business that has grown into one of the largest suppliers of structural steel products in the country. With a commitment to excellence, innovation, and strong core values, we pride ourselves on creating a culture where team members are empowered to make a difference and grow professionally.
We are seeking a motivated Inside Sales representative to join our business. This job entails selling and/or introducing the company to both new and established clients. Quoting customers and taking orders from customers. Duties involve entering, tracking and following up on orders. During the order execution process inside sales people coordinate between operations and the outside sales people to meet or exceed customer expectations. Most important is build relationship with current and prospective customers.
Our company offers great benefits, from tuition reimbursement to training and development opportunities. We also offer medical, dental, vision, FSA, HSA, commuter, long-term disability and group life insurance programs. Come join our team!

• Maintaining and expanding customer database.
• Attending sales group meetings.
• Capturing of accurate and complete information in customer relationship management.
• Quoting and handling order execution from acceptance to completion.
• Coordinating between customer and traffic dispatcher to insure on-time delivery of material.
• Communicating with customers in regards to current relative market information and capturing relative feedback.
• Obtain and provide feedback on Competitor pricing/equipment to Management
• Establish creditable relationships with new customers and maintain ongoing relationships with existing customer base
• Manage a database of potential customers and contact them on a regular base for new opportunities
• Team with Outside Sales Rep to build a pipeline of opportunities and close sales
• Make Outbound Sales calls to prospect new customers provided by OSR/Mgt.
• Note suggestions or complaints and communicate to the Quality/Operations group.
• Utilize CRM Software to keep track of important customer ‘touches’.
• Support the Quality System of the Company.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience

• Associate’s degree from an accredited institution or equivalent work experience in Inside Sales.
• Able to multi task in a fast paced environment.
• Proficient level of computer skills in typing, number key, Word, Excel and Outlook.
• Able to work in a team environment.
• Exceptional communication skills.
• Problem solving and creative thinking.