Sales Support Coordinator

Pyramex; Tennessee; On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in personal protective equipment is seeking a dedicated team member to enhance their sales efforts. This role involves collaborating with various departments, preparing sales quotes, and ensuring excellent customer service. Ideal candidates will thrive in a fast-paced environment, demonstrating strong multi-tasking abilities and attention to detail. If you are a proactive problem solver with a knack for creative solutions, this is an exciting opportunity to contribute to a company committed to safety and innovation.

Qualifications

• 1-2 years of Office/Administrative experience required.
• Advanced proficiency with Excel and other Microsoft Office applications.

Responsibilities

• Prepare quotes and process orders for the sales team.
• Provide customer service through email or phone as needed.

Skills

Multi-tasking

Detail Oriented

Creative Thinking

Problem Solving

Team Cohesion

Education

Associates degree

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

CRM software

Job description

Pyramex Safety Products is a company that specializes in providing superior quality personal protective equipment (PPE). Pyramex is committed to delivering innovative safety solutions to businesses across the United States and internationally, serving industries that require reliable protection for their workers.Based in Piperton, Tennessee, Pyramex aims to hire talent that will serve with heart in order to build strong, trusted partnerships with customers providing unmatched service and customer care.

Essential Duties:

• Work with Sales department
• Work diligently alongside other internal departments
• Prepare quotes
• Cross-reference competitor products
• Process and enter orders
• Provide customer service through email or via phone as needed
• Prepare sales reports
• Cover day to day desk responsibilities of sales team when they travel
• Answer general product questions as needed
• Assemble sample kits
• Assist salespeople with sales trip and tradeshow preparation and follow up
• Complete new product build in spreadsheets

Job Specific Competencies:

• Multi-tasking – must be able to move quickly & efficiently between tasks. Able to handle fast-paced environment and keep an even, pleasant attitude throughout
• Detail Oriented – ensures that information is reviewed in a thorough and accurate manner.The ability to focus on the smaller elements and fine points of customer sales orders
• Creative Thinker – has a way of looking at problems and situations and provides new and sometimes creative solutions
• Fluidity - must have ability to expect the unexpected and handle any situation that may arise
• Problem Solving – identifies problems; researches and analyzes problems, determine alternative solutions and creates action steps to solve problems
• Team Cohesion – the ability to get along with a diverse group of people, including employees in the Sales, Customer Service, Operations and Marketing Departments

Qualifications:

• 1-2 years of Office/Administrative experience required
• Advanced proficiency with Excel and other Microsoft Office applications (Word, PowerPoint) required
• Excellent written and verbal skills
• Ability to learn our ERP and phone system
• Demonstrate problem solving and analytical skills
• Associates degree preferred
• Customer Relationship Management (CRM) software experience preferred
• Must be able to lift 25 lbs.
• Some travel required – approx. 2 trade shows per year (5%)