Sales Support Coordinator

Ziff Davis; United States; Remote; USD 45,000 - 75,000; Full time

Job summary

An established industry player is looking for a detail-oriented Sales Support Coordinator to enhance their dynamic sales team. This role is pivotal in managing data, maintaining accurate records, and ensuring operational workflows are seamless. The ideal candidate will thrive in a fast-paced environment, leveraging their hands-on experience with Salesforce and proficiency in Microsoft Excel. You'll be instrumental in supporting sales processes and optimizing customer interactions while enjoying opportunities for professional growth. If you're organized, tech-savvy, and ready to make an impact, this is the perfect opportunity for you!

Benefits

Competitive salary and benefits package

Opportunities for professional growth

Collaborative work environment

Access to cutting-edge tools and technology

Qualifications

• 2+ years of experience in sales support or administrative roles.
• Proven expertise with Salesforce CRM and proficiency in Excel.

Responsibilities

• Assist the sales team with administrative tasks and manage client accounts.
• Update and maintain Salesforce records, ensuring data accuracy.

Skills

Organizational Skills

Communication Skills

Analytical Skills

Problem-Solving Skills

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Sales

Bachelor’s degree in Marketing

Tools

Salesforce

Microsoft Excel

Job description

Description Position at Everyday Health - Professional

Position Overview

We are seeking a detail-oriented and proactive Sales Support Coordinator to join our team. This role will provide critical support to our sales team by managing data, maintaining accurate records, and ensuring smooth operational workflows. The ideal candidate must have hands-on experience with Salesforce and proficiency in Microsoft Excel. If you are organized, tech-savvy, and thrive in a fast-paced environment, we encourage you to apply!

Key Responsibilities

1. Sales Support
   • Assist the sales team with administrative tasks, including creating and updating client accounts, tracking sales activities, and managing schedules.
   • Collaborate with sales representatives to generate reports, identify contacts for prospective clients, and provide timely information on client accounts.
   • Monitor and maintain the product pipeline within Salesforce to ensure data accuracy and timely follow-up.
2. Salesforce Management
   • Update, manage, and maintain Salesforce records, ensuring data integrity.
   • Troubleshoot Salesforce-related issues and collaborate with IT or system administrators to implement improvements.
3. Data Management & Analysis
   • Use Microsoft Excel to organize, analyze, and interpret data, providing insights and recommendations.
   • Perform regular audits of sales data to identify trends and areas for improvement.
4. Process Optimization
   • Support the development and implementation of sales processes, ensuring efficiency and consistency.
   • Provide training to team members on Salesforce best practices and Excel tools.
5. Customer Interaction
   • Respond to customer inquiries and support requests, ensuring timely and accurate communication.
   • Coordinate with clients, vendors, and internal teams on assigned projects.

Qualifications

1. Education: Bachelor’s degree in Business Administration, Sales, Marketing, or a related field preferred.
2. Experience:
   • 2+ years of experience in a sales support, sales operations, or administrative role.
   • Proven expertise with Salesforce CRM.
   • Proficiency in Microsoft Excel (pivot tables and VLOOKUPs a Plus).
3. Skills:
   • Strong organizational and multitasking abilities.
   • Excellent written and verbal communication skills.
   • Analytical mindset with attention to detail.
   • Problem-solving skills and the ability to work independently or as part of a team.

What We Offer

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Collaborative and supportive work environment.
• Access to cutting-edge tools and technology to support your success.

If you’re ready to bring your expertise in Salesforce and Excel to a dynamic sales support team, we’d love to hear from you!