Sales Support Coordinator

Highmark Health; Tennessee; Remote; USD 40,000 - 55,000; Full time

Job summary

A leading company is seeking a Sales Support Coordinator to assist the Sales group with various support activities. Responsibilities include customer interaction, data entry, and coordination with other departments. This role requires 3-5 years of experience and a Bachelor's degree is preferred. Occasional travel may be required.

Qualifications

• 3-5 years of related, progressive experience.

Responsibilities

• Provide timely and accurate responses to external customers.
• Input data into processing systems to ensure accuracy.
• Perform sales support duties and interact with multiple departments.

Skills

Customer Service

Data Entry

Communication

Education

Bachelor’s Degree

Job description

Responsible for performing a variety of sales support activities and general office functions in supporting the Sales group.

ESSENTIAL RESPONSIBILITIES :

1. Provide timely and accurate responses to external customers. Resolve general account issues.

2. Input data into processing systems to ensure work deliverables are free of errors and all relevant and complete information is included in final output.

3. Perform sales support duties, including but not limited to : direct inquiries to appropriate Sales staff, analyze new and / or renewal submission request for completeness, enter data in sales system from source documents, follow up with Brokers / Producers / TPAs for missing information.

4. Support and interact with multiple departments to ensure proper distribution and implementation of paperwork, binder checks, and maintains the daily activities / updates in applicable system.

5. Obtain and process paperwork by thoroughly checking for missing information on the group application, enrollment applications and any additional documents needed before account can be installed or paperwork can be sent to underwriting.

6. Perform general office duties that may include : document management, ordering supplies, processing invoices, opening and distributing mail, making travel arrangements, assisting with facilities management.

7. Other duties as assigned or requested.

QUALIFICATIONS :

Education, Licenses / Certifications, and Experience

Minimum

• 3-5 years of related, progressive experience. Exempted experience requirements effective August 2016.

Preferred

• Bachelor’s Degree

SCOPE OF RESPONSIBILITY

Does this role supervise / manage other employees?

WORK ENVIRONMENT

Is Travel Required?

Yes, occasional travel may occur one to two times per year.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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Sales Support Coordinator • TN, Working at Home, Tennessee