Sales Support & Client Relations Specialist

Tomjames; Charlotte (NC); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

PTO plan

Paid holidays

401(k) plan

Job summary

Tom James Company seeks an Assistant to support our sales team, store leaders, and organizational leadership. This full-time position is based in our Charlotte, NC office with 35 hours per week at $20 per hour, based on qualifications. PTO, paid holidays, and a 401(k) plan are included.

Regular onsite attendance is required. Responsibilities include preparing for client visits, updating sales materials, coordinating client orders, scheduling deliveries, prospecting new clients via internet and

Qualifications

• Two years office-related experience is preferred.

Responsibilities

• Preparing for daily client visits
• Prepping clothing to be delivered
• Locating necessary client information (A/R balances, sales sheet)
• Updating sales materials regarding fabrics/options
• Coordinating and maintaining all client orders/files
• Communicating with clients: setting up appointments, providing status of orders, scheduling deliveries, sending reminders
• Supporting the sales efforts by communicating with the sales professional and store team
• Managing daily calendar and organizing inventory
• Pursuing efficiencies for processes and communication
• Picking up and delivering client items as needed
• Prospecting new clients using internet and social media applications
• Digital marketing – proficient in LinkedIn, Instagram, Facebook, Threads, Twitter
• Entering referrals into proprietary system
• Sending introductory and promotional messages
• Creating call lists/hot lists
• Delivering exceptional customer service
• Maintaining a professional image with corporate clients
• Confident, independent work style
• Strong communication skills
• Excellent organizational and time management
• Professional customer service skills
• Social media savvy (LinkedIn & Instagram)
• Proficient with technology including Microsoft Office; Google Docs, Sheets, Forms
• Possesses basic accounting skills
• Flexible and multitasking
• Motivated to tackle challenges
• Fast-paced team environment
• Able to bend and lift 30 lbs.
• Valid Driver’s License
• Two years office-related experience preferred
• Experience in a sales-oriented environment a plus

Skills

Client communication

Sales support

Calendar management

Organization

Time management

Customer service

Social media savvy

Microsoft Office

Google Docs/Sheets/Forms

Basic accounting

Tools

Microsoft Office

Google Docs

Sheets

Forms

Job description

Tom James Company seeks an Assistant to support our sales team, store leaders, and organizational leadership. This full-time position is based in our Charlotte, NC office with 35 hours per week at $20 per hour, based on qualifications. PTO, paid holidays, and a 401(k) plan are included.

Regular onsite attendance is required. Responsibilities include preparing for client visits, updating sales materials, coordinating client orders, scheduling deliveries, prospecting new clients via internet and