Sales Support Admin: Elevate Client Experience

Tom James Company; Austin (TX); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

PTO plan

Paid holidays

401(k) plan

Job summary

Tom James Company is hiring an Assistant to support our sales team, store leaders, and executives in achieving our mission as a global fashion leader. This full-time, on-site role in Austin, TX offers $20 per hour, a PTO plan, paid holidays, and a 401(k).

Regular onsite attendance is required. Responsibilities include preparing for client visits, updating orders, coordinating calendars, and prospecting new clients via LinkedIn, Instagram, and other platforms.

Qualifications

• Two years office-related experience preferred.
• Strong communication (verbal, written) in a fast-paced team environment.
• Professional customer service demonstrated in client interactions.
• Able to coordinate schedules, appointments and deliveries.
• Proficient with MS Office; comfortable using Google Workspace tools.

Responsibilities

• Prepare for daily client visits and prep clothing for delivery.
• Locate client information (A/R balances, sales sheet) and update sales materials.
• Coordinate and maintain all client orders and files; communicate with clients.
• Set up appointments; provide status updates and schedule deliveries.
• Support sales professionals and the store team; manage daily calendar.
• Organize inventory and pursue process efficiencies.
• Prospect new clients via internet and social media; basic digital marketing.
• Enter referrals into the proprietary system and send introductory messages.
• Deliver exceptional customer service when contacting factories, corporate office, clients and vendors.

Skills

Strong communication skills

Excellent organizational skills

Time management

Professional customer service

Social media savvy

Microsoft Office proficiency

Google Docs/Sheets/Forms

Basic accounting

Flexibility & multitasking

Motivation & initiative

Ability to lift 30 lbs

Driver’s license

Office-related experience (2 years)

Sales-oriented environment experience

Tools

Microsoft Office

Google Docs

Google Sheets

Google Forms

LinkedIn

Instagram

Facebook

Threads

Twitter

Job description

Tom James Company is hiring an Assistant to support our sales team, store leaders, and executives in achieving our mission as a global fashion leader. This full-time, on-site role in Austin, TX offers $20 per hour, a PTO plan, paid holidays, and a 401(k).

Regular onsite attendance is required. Responsibilities include preparing for client visits, updating orders, coordinating calendars, and prospecting new clients via LinkedIn, Instagram, and other platforms.