Office Administrative Assistant - Sales

Socket.dev; Washington (District of Columbia); On-site; USD 31,000 - 33,000; Part time

Benefits offered by this job

PTO plan

Paid holidays

401(k) plan

Job summary

Tom James Company is seeking a part-time Assistant to support our sales team in Washington, DC. The role includes preparing for client visits, handling order details, and coordinating deliveries while engaging with clients via social media.

The ideal candidate will demonstrate strong communication, organization, time management, and professional customer service skills in a fast-paced environment. Onsite work is required with a schedule of 25 hours per week and benefits like PTO, holidays, and a

Qualifications

• Strong communication skills
• Excellent organizational skills
• Outstanding time management
• Professional customer service skills
• Social Media savvy (LinkedIn & Instagram)
• Proficient with Microsoft Office; Google Docs, Sheets, Forms
• Basic accounting skills (balancing accounts)
• Flexible and able to multitask
• Motivated to work in a fast-paced team

Responsibilities

• Prepare for daily client visits.
• Prepping clothing to be delivered.
• Locate necessary client information (A/R balances, sales sheet).
• Update sales materials regarding fabrics/options.
• Coordinate and maintain all client orders/files.
• Communicate with clients and set up appointments.
• Provide status of orders and schedule deliveries.
• Pursue efficiencies in processes and communication.
• Deliver exceptional customer service to factories, clients, and vendors.

Skills

Communication

Organization

Time management

Customer service

Social media

Microsoft Office

Google Docs/Sheets/Forms

Basic accounting

Multitasking

Independent worker

Tools

LinkedIn

Instagram

Facebook

Threads

Twitter

Job description

At Tom James Company, an Assistant supports our sales team members, store leaders, and key organizational leaders in fulfilling our mission to be a global leader in the fashion industry. An Assistant is a valued member of the Tom James sales support team.

We currently have a part-time opening in our Washington, DC office. Our position is for 25 hours per week at$23.50 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan.

Regular onsite attendance required.

Job Responsibilities

• Preparing for daily client visits
• Prepping clothing to be delivered
• Locating necessary client information (A/R balances, sales sheet)
• Updating sales materials regarding fabrics/options
• Coordinating and maintaining all client orders/files
• Communicating with clients:
• Setting up appointments
• Providing status of orders
• Scheduling deliveries
• Sending reminders
• Supporting the sales efforts of the sales professional by:
• Communicating regularly with the sales professional and other members of the store team
• Meeting with the sales professional to set goals
• Managing daily calendar
• Organizing inventory
• Pursuing efficiencies for processes and communication
• Picking up and delivering client items as needed
• Prospecting new clients using internet and social media applications
• Digital marketing - proficient in LinkedIn, Instagram, Facebook, Threads, Twitter
• Entering referrals into proprietary system
• Sending introductory and promotional messages
• Creating call lists/hot lists
• Delivering exceptional customer service when contacting factories, corporate office, clients and outside vendors
• Maintaining a professional image to interface with corporate clients

A successful candidate fits the following criteria:

• Confident, independent worker
• Strong communication skills (verbal, written, listening)
• Excellent organizational skills
• Outstanding time management skills
• Professional customer service skills
• Social Media savvy (especially on LinkedIn & Instagram)
• Proficient using multiple forms of technology including Microsoft Office; Google Docs, Sheets, Forms
• Possesses basic accounting skills (such as balancing accounts)
• Enjoys being flexible and multitasking
• Motivated to tackle challenges
• Yearns to work in a fast-paced team environment
• Able to bend and lift 30 lbs.
• Valid Driver’s License required (Exception: larger metropolitan areas)
• Two years office-related experience is preferred.
• Experience with a sales-oriented environment is a plus!