Sales & Support Captain: Elevate Customer Experience

Macy's; Bolingbrook (IL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Tuition reimbursement

Employee Assistance Program

Job summary

Macy’s in Bolingbrook, Illinois, seeks a Selling and Support Captain to advocate for customers and lead a team in enhancing sales and service. As an expert in merchandising and customer satisfaction, you'll play a critical role in promoting brand loyalty and driving results through effective selling initiatives.

This position offers growth opportunities and a dynamic work environment with competitive pay and substantial benefits including health coverage and paid time off.

Qualifications

• 1-2 years of direct retail experience preferred.
• Flexible availability, including days, evenings, weekends, and holidays.
• Proficient in communicating effectively with customers.

Responsibilities

• Fulfill customer orders and merchandise products.
• Lead colleagues in executing assigned tasks.
• Provide fast feedback on customer experience.

Skills

Flexible availability

Effective communication

Self-starter

Adaptability

Direct retail experience

Education

High school diploma or equivalent

Job description

Macy’s in Bolingbrook, Illinois, seeks a Selling and Support Captain to advocate for customers and lead a team in enhancing sales and service. As an expert in merchandising and customer satisfaction, you'll play a critical role in promoting brand loyalty and driving results through effective selling initiatives.

This position offers growth opportunities and a dynamic work environment with competitive pay and substantial benefits including health coverage and paid time off.