Administrative Assistant - Sales

Tom James Company; Austin (TX); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

PTO plan

Paid holidays

401(k) plan

Job summary

Tom James Company is hiring an Assistant to support our sales team, store leaders, and executives in achieving our mission as a global fashion leader. This full-time, on-site role in Austin, TX offers $20 per hour, a PTO plan, paid holidays, and a 401(k).

Regular onsite attendance is required. Responsibilities include preparing for client visits, updating orders, coordinating calendars, and prospecting new clients via LinkedIn, Instagram, and other platforms.

Qualifications

• Two years office-related experience preferred.
• Strong communication (verbal, written) in a fast-paced team environment.
• Professional customer service demonstrated in client interactions.
• Able to coordinate schedules, appointments and deliveries.
• Proficient with MS Office; comfortable using Google Workspace tools.

Responsibilities

• Prepare for daily client visits and prep clothing for delivery.
• Locate client information (A/R balances, sales sheet) and update sales materials.
• Coordinate and maintain all client orders and files; communicate with clients.
• Set up appointments; provide status updates and schedule deliveries.
• Support sales professionals and the store team; manage daily calendar.
• Organize inventory and pursue process efficiencies.
• Prospect new clients via internet and social media; basic digital marketing.
• Enter referrals into the proprietary system and send introductory messages.
• Deliver exceptional customer service when contacting factories, corporate office, clients and vendors.

Skills

Strong communication skills

Excellent organizational skills

Time management

Professional customer service

Social media savvy

Microsoft Office proficiency

Google Docs/Sheets/Forms

Basic accounting

Flexibility & multitasking

Motivation & initiative

Ability to lift 30 lbs

Driver’s license

Office-related experience (2 years)

Sales-oriented environment experience

Tools

Microsoft Office

Google Docs

Google Sheets

Google Forms

LinkedIn

Instagram

Facebook

Threads

Twitter

Job description

At the Tom James Company, an Assistant supports our sales team members, store leaders, and key organizational leaders in fulfilling our mission to be a global leader in the fashion industry. An Assistant is a valued member of the Tom James sales support team.

We currently have a full-time opening in our Austin, TX office. Our position is for 40 hours per week at $20 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan.

Regular onsite attendance required.

Job Responsibilities

• Preparing for daily client visits
• Prepping clothing to be delivered
• Locating necessary client information (A/R balances, sales sheet)
• Updating sales materials regarding fabrics/options
• Coordinating and maintaining all client orders/files
• Communicating with clients:
• Setting up appointments
• Providing status of orders
• Scheduling deliveries
• Sending reminders
• Supporting the sales efforts of the sales professional by:
• Communicating regularly with the sales professional and other members of the store team
• Meeting with the sales professional to set goals
• Managing daily calendar
• Organizing inventory
• Pursuing efficiencies for processes and communication
• Picking up and delivering client items as needed
• Prospecting new clients using internet and social media applications
• Digital marketing - proficient in LinkedIn, Instagram, Facebook, Threads, Twitter
• Entering referrals into proprietary system
• Sending introductory and promotional messages
• Creating call lists/hot lists
• Delivering exceptional customer service when contacting factories, corporate office, clients and outside vendors
• Maintaining a professional image to interface with corporate clients

A successful candidate fits the following criteria:

• Confident, independent worker
• Strong communication skills (verbal, written, listening)
• Excellent organizational skills
• Outstanding time management skills
• Professional customer service skills
• Social Media savvy (especially on LinkedIn & Instagram)
• Proficient using multiple forms of technology including Microsoft Office; Google Docs, Sheets, Forms
• Possesses basic accounting skills (such as balancing accounts)
• Enjoys being flexible and multitasking
• Motivated to tackle challenges
• Yearns to work in a fast-paced team environment
• Able to bend and lift 30 lbs.
• Valid Driver’s License required (Exception: larger metropolitan areas)
• Two years office-related experience is preferred.
• Experience with a sales-oriented environment is a plus!