Office Administrative Assistant - Sales

Tom James Company; Washington; On-site; USD 27,000 - 38,000; Part time

Benefits offered by this job

PTO plan

Paid holidays

401(k) plan

Job summary

Tom James Company is seeking a Part-time Assistant in our Washington, DC office to support our sales team, store leaders, and executives. The role entails preparing for client visits, coordinating orders, and maintaining client communications.

Regular onsite attendance is required and the position offers a PTO plan, paid holidays, and a 401(k) plan. Responsibilities include updating sales materials, prospecting new clients via social media, and delivering exceptional customer service to clients

Qualifications

• Confident, independent worker with problem-solving skills.
• Excellent written and verbal communication abilities.
• Great organizational and time-management capabilities.
• Proficient with social media tools and basic digital marketing.
• Ability to balance multiple tasks in a fast-paced team environment.

Responsibilities

• Prepare for daily client visits.
• Prepare clothing for delivery and update client information.
• Coordinate and maintain client orders/files; provide order status.
• Schedule deliveries and communicate with clients and factories.
• Deliver exceptional customer service and maintain a professional image.
• Support sales professionals by managing calendars and prospecting new clients via social media.

Skills

Sales support

Social media savvy

Microsoft Office

CRM/client communication

Customer service

Tools

LinkedIn

Instagram

Facebook

Google Docs/Sheets/Forms

Job description

At Tom James Company, an Assistant supports our sales team members, store leaders, and key organizational leaders in fulfilling our mission to be a global leader in the fashion industry. An Assistant is a valued member of the Tom James sales support team.

We currently have a part-time opening in our Washington, DC office. Our position is for 25 hours per week at $23.50 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan.

Regular onsite attendance required.

Job Responsibilities

• Preparing for daily client visits
• Prepping clothing to be delivered
• Locating necessary client information (A/R balances, sales sheet)
• Updating sales materials regarding fabrics/options
• Coordinating and maintaining all client orders/files
• Communicating with clients:
• Setting up appointments
• Providing status of orders
• Scheduling deliveries
• Sending reminders
• Supporting the sales efforts of the sales professional by:
• Communicating regularly with the sales professional and other members of the store team
• Meeting with the sales professional to set goals
• Managing daily calendar
• Organizing inventory
• Pursuing efficiencies for processes and communication
• Picking up and delivering client items as needed
• Prospecting new clients using internet and social media applications
• Digital marketing - proficient in LinkedIn, Instagram, Facebook, Threads, Twitter
• Entering referrals into proprietary system
• Sending introductory and promotional messages
• Creating call lists/hot lists
• Delivering exceptional customer service when contacting factories, corporate office, clients and outside vendors
• Maintaining a professional image to interface with corporate clients

A successful candidate fits the following criteria:

• Confident, independent worker
• Strong communication skills (verbal, written, listening)
• Excellent organizational skills
• Outstanding time management skills
• Professional customer service skills
• Social Media savvy (especially on LinkedIn & Instagram)
• Proficient using multiple forms of technology including Microsoft Office; Google Docs, Sheets, Forms
• Possesses basic accounting skills (such as balancing accounts)
• Enjoys being flexible and multitasking
• Motivated to tackle challenges
• Yearns to work in a fast-paced team environment
• Able to bend and lift 30 lbs.
• Valid Driver’s License required (Exception: larger metropolitan areas)
• Two years office-related experience is preferred.
• Experience with a sales-oriented environment is a plus!