Sales Supervisor: Lead Store Experience & Team Growth

Warby Parker; Carmel (IN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Retirement plan (401(k))

Paid holidays

Vacation days

Employee stock purchase plan

Parental leave

Job summary

Warby Parker is seeking a Sales Supervisor to deliver nothing-short-of-amazing customer experiences on the floor and lead by example when a manager is away. You will open/close the store, share the Warby Parker story, coach the team, and contribute to process improvements while maintaining a fun, inclusive environment.

This full-time role requires retail leadership experience, strong communication, adaptability, and a passion for helping customers and colleagues.

Qualifications

• Minimum retail experience with customer focus.
• 6+ months in a management position.
• Strong communication and interpersonal skills.
• Ability to lead by example and work flexibly.

Responsibilities

• Lead floor sales and front-of-house operations when no manager is present.
• Open and close the store as needed.
• Deliver Warby Parker's values and brand philosophy to customers.
• Identify process improvements and participate in special projects.
• Foster an inclusive, respectful team environment.

Skills

Customer service

Interpersonal skills

Communication

Adaptability

Entrepreneurial spirit

Team leadership

Problem solving

Job description

Warby Parker is seeking a Sales Supervisor to deliver nothing-short-of-amazing customer experiences on the floor and lead by example when a manager is away. You will open/close the store, share the Warby Parker story, coach the team, and contribute to process improvements while maintaining a fun, inclusive environment.

This full-time role requires retail leadership experience, strong communication, adaptability, and a passion for helping customers and colleagues.