Sales Supervisor - Eyewear Retail Leader

Warby Parker in; Thousand Oaks (CA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid holidays

Vacation days per year

401(k) retirement savings plan

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking a self-motivated Sales Supervisor to create exceptional customer experiences on the sales floor. You will lead on-floor selling, contribute to front-of-house operations, and participate in special projects when management isn't present.

Ideal candidates have retail experience, at least 6 months in a supervisory role, and strong communication skills. The role offers a comprehensive benefits package and competitive compensation.

Qualifications

• Retail experience with a customer-focused company, plus 6+ months in a management position.
• Excellent interpersonal and communication skills to deliver top-notch customer service.
• Cool under pressure and able to adapt quickly.
• Entrepreneurial spirit with a proactive mindset.
• Team player who leads by example.
• Not on the Office of Inspector General's LEIE list.

Responsibilities

• Communicate Warby Parker's values and brand philosophy to customers.
• Promote an efficient, inclusive, and service-minded retail environment.
• Demonstrate product knowledge and offer honest style advice.
• Lead on the floor, front-of-house operations, and team touch-bases when a manager is not present.
• Open and close the store.
• Foster an inclusive culture with respect for customers and colleagues.

Skills

Customer service excellence

Retail sales

Leadership

Communication

Job description

Warby Parker is seeking a self-motivated Sales Supervisor to create exceptional customer experiences on the sales floor. You will lead on-floor selling, contribute to front-of-house operations, and participate in special projects when management isn't present.

Ideal candidates have retail experience, at least 6 months in a supervisory role, and strong communication skills. The role offers a comprehensive benefits package and competitive compensation.