Sales Supervisor - Customer Experience Leader

Navy Exchange Service Command; Patuxent Highland (MD); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Benefits begin DAY ONE

Paid time off accrual from day one

Public Student Loan Forgiveness if you

Job summary

Navy Exchange Service Command is seeking a Supervisory Sales Associate at Patuxent River, MD. You will lead a team, engage customers, promote products, and uphold store standards while delivering an exceptional shopping experience.

The role requires 1–2 years in retail with supervisory exposure and strong communication. Benefits begin on day one, and the federal NF-01 salary starts based on experience.

Qualifications

• 1-2 years of Retail or relevant work experience required.
• 1 year of lead or supervisory experience preferred.
• Strong interpersonal and communication skills.

Responsibilities

• Provide proactive customer service and connect with customers.
• Maintain store appearance and organize merchandise.
• Lead sales associates, coach and provide direction.
• Process transactions using a POS system and handle cash securely.
• Track inventory and participate in cycles counts and reporting.
• Adhere to work schedules and ensure quality customer experiences.

Skills

Customer service

Communication

Team leadership

Tools

Point-of-Sales system

Cash handling

Job description

Navy Exchange Service Command is seeking a Supervisory Sales Associate at Patuxent River, MD. You will lead a team, engage customers, promote products, and uphold store standards while delivering an exceptional shopping experience.

The role requires 1–2 years in retail with supervisory exposure and strong communication. Benefits begin on day one, and the federal NF-01 salary starts based on experience.