Sales Associate - Customer-Driven & Upsell Expert

Navy Exchange Service Command; Portsmouth (VA); On-site; USD 17,000 - 24,000; Full time

Job summary

Navy Exchange Service Command in Portsmouth, VA seeks a Sales Associate to be the face of the brand, assisting customers and promoting products and services. You will learn product details and articulate our purpose in an educational, insightful, and professional manner, contributing to a positive customer experience.

The role requires a positive, energetic service mindset and flexibility to work varied hours, including weekends and holidays. Retail experience is helpful but not required.

Qualifications

• Retail experience preferred, but not required.
• Strong interpersonal and communication skills.
• Ability to read, write, and interpret basic documents.
• Basic math functions and cash handling experience.

Responsibilities

• Assist customers and highlight products and services.
• Engage with customers, ask questions and listen to needs.
• Direct customers to merchandise and inform about promotions.
• Maintain store appearance and inventory accuracy.
• Operate POS system, process payments, and reconcile transactions.
• Handle routine paperwork and reports as required.

Skills

Customer service

Interpersonal skills

Communication

Cash handling

Multi-tasking

Education

High school diploma or equivalent

Job description

Navy Exchange Service Command in Portsmouth, VA seeks a Sales Associate to be the face of the brand, assisting customers and promoting products and services. You will learn product details and articulate our purpose in an educational, insightful, and professional manner, contributing to a positive customer experience.

The role requires a positive, energetic service mindset and flexibility to work varied hours, including weekends and holidays. Retail experience is helpful but not required.