Sales Specialist/Customer Service Representative

Drivo LLC; Newark (NJ); In loco; USD 25.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bonus based on performance

Competitive salary

Employee discounts

Free uniforms

Opportunity for advancement

Training & development

Descrizione del lavoro

Drivo Rent A Car is hiring a Rental Sales/Customer Service Agent to deliver outstanding customer service and up-sell vehicles and extras. You will engage customers, drive sales, and complete administrative tasks at the Newark area locations.

Ideal candidates have 1+ year in customer service or sales, a valid driver's license, and the ability to work a flexible schedule. Bilingual English/Spanish is a plus.

Competenze

• High school diploma or GED required.
• Minimum 1 year in customer service or sales.
• Must have a valid driver’s license with a clean record.
• Experience meeting sales quotas is a plus.
• Must follow defined service and sales processes.
• Willing to wear company uniforms.
• English required; Spanish a plus.

Mansioni

• Prepare the rental agreement and advise on vehicle and extras.
• Provide excellent customer service in all interactions.
• Meet all sales and service standards.
• Complete daily administrative tasks for the office.
• Assist with vehicle turnover and returns as needed.
• Other duties to meet business needs; high performance can lead to promotion.

Conoscenze

Customer service

Sales

Upselling

Communication

Bilingual (Spanish a plus)

Formazione

High school diploma or GED

Descrizione del lavoro

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Training & development

Drivo Rent A Car is looking for a Rental Sales/Customer Service Agent to provide exceptional customer service. Each day will be challenging and exciting for the right person. The ideal candidate possesses the following attributes:

• Exceptional interpersonal and relationship building skills
• Strong verbal and written communication skills
• Strong organizational skills and the ability to multi-task
• Ability to manage stressful or unusual situations to maintain good customer service
• Candidates ability to learn about the customer’s rental needs and work to upgrade them to a more premium vehicle and additional services that will enhance their experience.
• Excellent training sessions are provided

What you will do:

• Prepare the rental agreement while advising on and up-selling vehicles and optional extras to the customer according to their needs and wants.
• Provide excellent customer service in all customer contact situations
• Meet all sales and service standards
• Complete administrative tasks including daily lists to assist the office
• Assist branch with returning and turnaround of vehicles as needed
• Perform other job duties as assigned to meet the business needs
• High performance will lead to job promotion and pay raise.

About you:

• High school diploma or GED
• Minimum 1-year customer service or sales experience
• Must have a valid driver's license with a clean driving record
• Experience meeting sales quotas or working in highly commissioned positions preferred
• Ability to follow defined service and sales processes
• Must be willing to wear company uniforms
• Ability to communicate in English, Speaking other languages including Spanish is a plus

Position available at LGA, JFK, and Newark airport locations.

Flexible schedule

$18 - $20 per hour plus commission up to $3000 for a month