Vehicle Inspection Agent

Drivo LLC; Newark (NJ); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Training & development

Job summary

Drivo LLC is looking for customer service-oriented individuals to join their team at Newark airport. In this role, you will greet customers, perform vehicle inspections, and assist with inquiries about car features. Ideal candidates have strong communication skills and a high school diploma or GED.

The position offers a salary ranging from $18.00 to $20.00 per hour, with potential bonuses of up to $1500, along with ongoing training and a supportive work environment.

Qualifications

• Minimum 1-year customer service experience.
• Must be at least 21 years and have a valid driver's license with a clean driving record.
• Ability to communicate in English; speaking Spanish is a plus.

Responsibilities

• Greet customers dropping off rental cars.
• Perform video inspections for damages and remind customers to check for personal belongings.
• Assist customers with inquiries about car features and conditions.
• Control traffic flow for incoming and outgoing rental cars.

Skills

Attention to detail

Customer service

Communication skills

Basic photography

Traffic management

Education

High school diploma or GED

Job description

Benefits

• Pain Training
• Bonus based on performance
• Competitive salary
• Employee discounts
• Training & development

Drivo Rent A Car is a leading player in the car rental industry, we are committed to delivering top‑notch service to our customers while fostering a supportive and inclusive work environment for our employees. Be part of a supportive and collaborative work culture where your contributions are valued and recognized.

Why Choose Drivo Rent A Car?

Exciting Opportunities: Enjoy competitive compensation, opportunities for advancement within the company.

Positive Work Environment.

Training and Development: Access ongoing training and development programs to enhance your skills and excel in your role.

Ideal Candidate Attributes

• Strong attention to detail and organisational skills
• Exceptional customer service and communication abilities
• Familiarity with video inspection processes
• Basic photography skills for capturing pre-existing conditions
• Ability to manage traffic flow efficiently

What you will do

• Greet customers dropping off rental cars with a warm smile
• Secure vehicle keys, confirm documentation, and perform necessary checks
• Perform video inspections for damages and remind customers to check for personal belongings
• Identify and lost items found in the vehicle with detailed information
• Park units requiring service in designated areas and inform the Service Supervisor
• Thoroughly review cars for damage upon return, open and file claims promptly
• Control traffic flow as a guide for incoming and outgoing rental cars
• Ensure high-quality video check‑out processes
• Record pre-existing conditions by capturing additional photos
• Assist customers with inquiries about car features and conditions
• Inform customers of return policies (e.g., No Smoking, No Pet Hair, Gas, etc.)

About you

• High school diploma or GED
• Minimum 1-year customer service experience
• Must be at least 21 and have a valid driver's license with a clean driving record
• Ability to follow defined service processes
• Must be willing to wear company uniforms
• Ability to communicate in English, speaking other languages including Spanish is a plus
• Position available at LGA, JFK, and Newark airport locations

Salary

From $18.00 per hour - $20.00 per hour + up to $1500 bonuses.

Expected Hours

40 per week.