Retail Service Pro: Notary, Travel Planning & Incentives

AAA; Alhambra (CA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Health coverage

401(K) saving plans with company match

Pension

Tuition assistance

Floating holidays and PTO

Paid parental leave

Wellness programs

Employee discounts

Job summary

AAA is seeking a Retail Service Specialist to deliver Legendary Service in our branch network. You will drive cross-selling and upselling while collaborating with teammates to meet daily goals.

Responsibilities include greeting members, performing DMV services and notary tasks, arranging travel details, passport photos, and handling payments with accuracy. Competitive hourly pay accompanies a strong benefits package.

Qualifications

• Experience in retail sales or customer service and ability to meet sales goals.
• Notary license requirement or ability to obtain within required time.
• Proficient with Microsoft Office basics.
• Available to work Monday–Friday with Saturday branch requirements.
• Willingness to travel locally when needed.

Responsibilities

• Greet members and customers, determine needs and provide Legendary Service.
• Provide DMV license, registration and notary services as required.
• Reach sales and service goals and participate in incentive programs.
• Prepare TripTik travel routes, maps, tour books, and other travel materials.
• Issue passport photos and assist with related tasks.
• Accept payments, provide receipts, and balance cash drawer.
• Make hotel and car rental reservations and offer travel information.

Skills

Retail sales

Customer service

Cross-selling upselling

Notary license readiness

Microsoft Office

Availability

Local travel

Education

High school diploma or GED

Notary Public within 1 year

Tools

Microsoft Office

Job description

AAA is seeking a Retail Service Specialist to deliver Legendary Service in our branch network. You will drive cross-selling and upselling while collaborating with teammates to meet daily goals.

Responsibilities include greeting members, performing DMV services and notary tasks, arranging travel details, passport photos, and handling payments with accuracy. Competitive hourly pay accompanies a strong benefits package.