Sales & RFQ Support Specialist

Emergent, LLC; Virginia Beach (VA); On-site; USD 28,000 - 40,000; Full time

Job summary

Emergent, LLC is seeking a Sales Development Representative in the United States (Virginia Beach). The role supports the sales team through the full cycle, handling quotes, orders, and CRM updates with a keen focus on customer service and professional communication.

The position requires a high school diploma or GED with 2–4 years of related experience and the candidate must be in the office on Tuesdays and Thursdays. Knowledge of Salesforce and strong organizational skills are essential.

Qualifications

• High school diploma or GED; 2–4 years of related experience or training, or an equivalent combination of education and experience.
• 2+ years of administrative support in a sales environment or customer service role.
• Must be in office Tuesday and Thursday.

Responsibilities

• Research market trends and generate leads through call blitzes and promotional campaigns.
• Support the sales team in securing business using competitive sales strategies and product knowledge.
• Adhere to established sales policies and procedures for consistent customer engagement.
• Provide administrative support by generating reports, logging support tickets, and processing deals for assigned representatives and other projects.
• Create accurate sales quotes for sales representatives, management, and solicitation responses.
• Maintain and update sales opportunities in the internal CRM system (Salesforce), including transaction history and order processing.
• Respond to requests for quotes (RFQs) and manage the sales cycle through to completion.
• Communicate with customers to provide information and follow up as needed.
• Participate in customer calls and manufacturer forecast meetings as required.
• Perform additional tasks to support the sales team as assigned.

Skills

Customer service

Verbal communication

Attention to detail

Organizational skills

Tools

Salesforce

Job description

Emergent, LLC is seeking a Sales Development Representative in the United States (Virginia Beach). The role supports the sales team through the full cycle, handling quotes, orders, and CRM updates with a keen focus on customer service and professional communication.

The position requires a high school diploma or GED with 2–4 years of related experience and the candidate must be in the office on Tuesdays and Thursdays. Knowledge of Salesforce and strong organizational skills are essential.