Sales Development Representative

Mythics; Virginia Beach (VA); On-site; USD 28,000 - 40,000; Full time

Job summary

Emergent, LLC, a Mythics, LLC subsidiary in Virginia Beach, is seeking a Sales Development Representative to support the sales team through the full sales cycle. The role emphasizes lead generation, quote processing, and CRM updates, with a focus on customer engagement and cross-functional collaboration.

The position requires a HS diploma or GED and 2–4 years in sales support or customer service, with in-office requirements on Tuesdays and Thursdays.

Qualifications

• High school diploma or GED required.
• 2–4 years of related sales admin or customer service experience.
• Must be in office Tuesday and Thursday.

Responsibilities

• Research market trends and generate leads through call blitzes and promotional campaigns aligned with company initiatives.
• Support the sales team in securing business using competitive sales strategies and knowledge of company products and services.
• Adhere to sales policies to ensure consistent customer engagement.
• Provide administrative support by generating reports, logging support tickets, and processing deals for assigned representatives and projects.
• Create accurate sales quotes for sales representatives, management, and proposals.
• Maintain and update sales opportunities in Salesforce including history and orders.
• Respond to RFQs and manage the sales cycle through to completion.
• Communicate with customers to provide requested information and follow up as needed.
• Participate in customer calls and manufacturer forecast meetings.

Skills

Customer service

Relationship building

Attention to detail

Verbal communication

Written communication

Team collaboration

Task prioritization

MS Excel

Education

High school diploma or GED

Tools

Salesforce

Job description

Sales Development Representative

US-VA-Virginia Beach

Job ID: 2026-4492

Type: Regular Full-Time

# of Openings: 1

Category: Emergent, LLC

Virginia Beach, VA

Overview

Emergent, a subsidiary of Mythics, LLC, is an award-winning solutions provider. We specialize in solving complex challenges with tailored IT solutions and contracting options — enabling operations in all levels of governmentand higher education. Born in the government space, we are designed – from the ground up – to service the public sector. At Emergent we are looking for motivated people with the expertise and insight to tackle the toughest client issues.

Why work at Emergent?

Because at Emergent, YOU count! At Emergent, our Corporate Values are at the foundation of everything we do. Our values, Respect – Empathy – Excellence – Fun (REEF), have created an environment that fosters creative thinking, respects your contributions, and accepts nothing less than excellence in serving our customers. At Emergent, you will experience a truly enjoyable corporate culture.

We believe people do their best work when they feel supported. Our benefits and programs are designed to support well-being, financial security, connection, and growth at Emergent, with health, dental, and vision coverage, paid time off and holidays, retirement options with employer matching, and well-being programs. Employees can also connect and contribute through company-sponsored events, employee committees, volunteer opportunities, referral perks, and recognition programs that help build a strong and rewarding workplace.

As federal government contractors and recipients of federal funding, Mythics and Emergent are required to comply with applicable federal drug‑free workplace requirements and maintain a drug‑free workplace. In support of these requirements, applicable contractual obligations, and company policy, Mythics and Emergent require candidates to successfully complete a pre‑employment drug screening. Please note that marijuana, including medical marijuana, remains prohibited under federal law and is included in our pre‑employment drug screening panel, subject to applicable law.

Emergent, LLC is an equal opportunity employer. In accordance with applicable federal, state, and/or local law, all qualified applicants will receive consideration regardless of race, color, religion, national origin, sex, disability, sexual orientation, gender identity, age, marital status, medical condition, veteran status, or other factors protected by law. We offer equal opportunity in compensation, advancement opportunities, and all other terms and conditions of employment. As a federal government contractor, Emergent has developed and maintains a written Aff… [e-mail]. For more information about Federal laws prohibiting job discrimination, please read Know Your Rights.

Equal employment opportunity, including veterans and individuals with disabilities.

Responsibilities

Sales Development Representatives play a key role in supporting the sales team throughout the sales cycle. They are expected to be well‑versed in company processes and provide expert assistance to sales representatives. Responsibilities include managing the customer database, generating quotes, processing orders, and supporting sales efforts—particularly for competitive solicitations, requests for quotes (RFQs), and requests for proposals (RFPs). Sales Development Representatives apply professional sales and customer service practices to meet work requirements and maintain consistent communication with sales leadership and team members. This role may also extend support to other sales departments and assist with marketing initiatives as needed.

Responsibilities and Essential Duties:

• Research market trends and generate leads through call blitzes and promotional campaigns aligned with company initiatives.
• Support the sales team in securing business using competitive sales strategies and in-depth knowledge of company products and services.
• Adhere to established sales policies and procedures to ensure consistent and effective customer engagement.
• Provide administrative support by generating reports, logging support tickets, and processing deals for assigned representatives and other projects.
• Create accurate sales quotes for sales representatives, management, and solicitation responses.
• Maintain and update sales opportunities in the internal CRM system (Salesforce), including transaction history and order processing.
• Respond to requests for quotes (RFQs) and manage the sales cycle through to completion.
• Communicate with customers to provide requested information and follow up as needed.
• Participate in customer calls and manufacturer forecast meetings as required.
• Perform additional tasks to support the sales team as assigned

Other Duties

• Perform all other duties, as assigned.

Qualifications

Minimum Requirements:

• High school diploma or GED, plus two to four years of related experience and/or training; or an equivalent combination of education and experience.
• Minimum of two years of experience providing administrative support in a sales environment or working in a customer service role.
• Must be in office Tuesday and Thursday.

Knowledge / Skills / Abilities (KSAs):

• Strong customer service orientation and relationship‑building skills
• Attention to detail and accuracy in documentation
• Clear and professional verbal and written communication
• Ability to collaborate with sales reps, management, and cross‑functional teams
• Proactive approach to identifying and resolving issues
• Ability to prioritize tasks and manage multiple projects simultaneously
• Resourcefulness in supporting sales efforts and adapting to changing priorities
• Microsoft Office, specifically Excel.

The hourly rate for this role is listed below, by location. This rate is based on our market pay structures. However, individual compensation is determined by a variety of factors, including but not limited to business considerations, local market conditions, and internal equity, as well as candidate qualifications such as skills, education, and experience. Candidates hired to work in other locations will be subject to the compensation associated with that location. The actual hourly rate offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

USD $25.00 per hour. This role is also eligible to earn performance based incentive compensation. Incentives could be discretionary or non discretionary depending on the plan.

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