Sales Rep

Express Employment Professionals - Cincinnati East; Jacksonville (FL); Hybrid; USD 32,000 - 52,000; Full time

Job summary

Express Employment Professionals - Cincinnati East is seeking an Over-the-Phone Sales Representative to contact customers by phone, identify needs, present products, and close sales in a fast-paced environment. This is a full-time role with a base pay of $600 weekly plus commission.

The position requires strong communication, persistence, and the ability to meet sales targets while maintaining CRM records and delivering excellent customer service.

Qualifications

• Prior sales, telemarketing, call center, or customer service experience preferred.
• Strong verbal communication and active listening.
• Comfortable making a high volume of phone calls.
• Ability to confidently overcome objections and close sales.
• Self-motivated and goal-oriented.
• Professional and positive telephone manner.
• Strong organizational and time-management skills.
• Basic computer skills and ability to learn CRM/software systems.
• Ability to work independently while contributing to a team environment.

Responsibilities

• Make outbound calls to prospective and existing customers.
• Answer inbound sales calls and respond to customer inquiries.
• Identify customer needs and recommend appropriate products or services.
• Explain product features, benefits, pricing, and promotions.
• Build rapport and maintain strong relationships with customers.
• Generate new sales leads and follow up with potential customers.
• Overcome customer objections and confidently ask for the sale.
• Meet or exceed daily, weekly, and monthly sales goals.
• Maintain accurate customer and sales information in the CRM system.
• Follow up with leads and previous customers to generate additional business.
• Document customer interactions and sales activity.
• Provide professional and courteous customer service.
• Work closely with management and other departments to ensure customer satisfaction.
• Stay knowledgeable about company products, services, pricing, and promotions.

Skills

Verbal communication

Active listening

High-volume calling

Sales mindset

Persistence

Goal orientation

Time management

Independence

Tools

CRM software

Job description

Over-the-Phone Sales Representative

Job Type: Full-Time
Pay: $600 Weekly + Commission (if applicable)
Schedule: Monday–Friday, [Hours]

Position Summary

We are seeking a motivated and results-driven Over-the-Phone Sales Representative to join our team. This position is responsible for contacting prospective and existing customers by phone, identifying their needs, presenting products or services, and closing sales. The ideal candidate is confident, professional, persistent, and comfortable making a high volume of outbound calls.

Essential Duties & Responsibilities

• Make outbound calls to prospective and existing customers.
• Answer inbound sales calls and respond to customer inquiries.
• Identify customer needs and recommend appropriate products or services.
• Explain product features, benefits, pricing, and promotions.
• Build rapport and maintain strong relationships with customers.
• Generate new sales leads and follow up with potential customers.
• Overcome customer objections and confidently ask for the sale.
• Meet or exceed daily, weekly, and monthly sales goals.
• Maintain accurate customer and sales information in the company CRM system.
• Follow up with leads and previous customers to generate additional business.
• Document customer interactions and sales activity.
• Provide professional and courteous customer service.
• Work closely with management and other departments to ensure customer satisfaction.
• Stay knowledgeable about company products, services, pricing, and promotions.

Qualifications

• Previous sales, telemarketing, call center, or customer service experience preferred.
• Strong verbal communication and active listening skills.
• Comfortable making a high volume of phone calls.
• Ability to confidently overcome objections and close sales.
• Self-motivated and goal-oriented.
• Professional and positive telephone manner.
• Strong organizational and time-management skills.
• Basic computer skills and ability to learn CRM/software systems.
• Ability to work independently while contributing to a team environment.

Preferred Skills

• Outbound sales experience
• Cold-calling experience
• Lead generation experience
• B2B or B2C sales experience
• Experience working with sales quotas or performance goals
• CRM experience

Physical & Work Environment

This is primarily an office/remote-based position requiring extended periods of telephone and computer use. The employee must be able to communicate effectively by phone and remain focused in a fast-paced sales environment.

Success in This Role

The successful candidate will be energetic, persistent, competitive, customer-focused, and comfortable asking for the sale. Strong performers will consistently generate qualified leads, build customer relationships, and meet or exceed sales targets.