Sales Professional

The Watches of Switzerland Group; New York (NY); Sur place; USD 85 000 - 95 000; Plein temps

Avantages offerts par ce poste

Competitive earnings

Medical, dental, life & disability

Training & career growth

Staff purchase discounts

Résumé du poste

Thewosgroup is seeking a showroom leadership professional to act as a focal point between sales, operations and clients. You will plan and execute the Floor and Showroom business plan, coach a high-performing team, and ensure exceptional client service while keeping costs in budget.

You will drive strategic initiatives and maintain a premium showroom image, partnering across the business. With compensation in the $85,000–$95,000 annual range plus bonus, this role demands strong leadership,

Qualifications

• Retail management experience, ideally luxury
• Evidence of hitting sales targets and process improvements
• Ability to develop business strategies and manage costs
• Strong analytical view of sales performance
• Experience coaching high-performing teams
• Proficiency with POS systems and MS Office
• Comfort with high price points and client service in luxury
• Proven sales and management track records

Responsabilités

• Lead and manage a high-performing showroom/sales team
• Coach individuals to achieve sales targets and client experience standards
• Collaborate with sales, operations and clients for seamless delivery
• Develop and execute floor/showroom business plans within budget
• Implement processes to improve efficiency and performance
• Maintain the showroom’s professional image and client focus

Connaissances

Retail management

Performance delivery

Strategic planning

Coaching & mentoring

IT literacy

Outils

POS systems

Microsoft Office

Description du poste

Job Purpose

Acting as a focal point in the business and providing links between sales, operations, and clients, you must ensure the delivery of exceptional client service whilst achieving company objectives by planning and executing the Floor and Showroom business plan; making clear the objectives and required performance keeping all costs and controls within budget. With the support of the Sales Executives, you will be leading and managing a high performing team, engaging them in the required client experience and delivery of performance targets; coaching individuals to draw out their full potential you will also identify the motivational tactics required for this purpose. You will be required to ensure that operating processes and procedures are maintained and continually reviewed and improved ensuring a streamlined, client orientated business. Having credible knowledge of the issues facing the business on a day-to-day basis and in the longer term, you should be able to develop your own solutions and be entrepreneurial in your approach whilst maintaining the Showrooms professional image. You will play a crucial role in providing a clear communication link between all parts of the business, anticipating future challenges and opportunities and responding to these effectively.

Qualifications and Experience

• Retail management experience ideally within a luxury environment
• Evidence of performance delivery against sales and process
• Ability to develop and implement business strategies
• Ability to manage and deliver operating costs, identifying suitable efficiency improvements
• Numerate with ability to understand and analyze sales performance
• Leading, mentoring and coaching of high performing sales teams
• IT literate with proficiency in POS systems and Microsoft Office
• Ability to thrive in a fast paced, high volume location.
• Ability to support Sales Professionals, Management
• Team, and clients by effectively providing solutions in a timely and friendly manner
• Jewelry or watch product knowledge
• Advanced selling skills and negotiation skills
• External Jewelry or Retail qualifications
• Proven track record of sales achievements
• Proven track record of Management achievements
• Proven record of inspiring and motivating teams
• Comfort with high price points

Compensation: $85,000.00 - $95,000.00 annually + bonus opportunity

About Us

We're a global retailer employing nearly 3,000 people across the UK and the United States. Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do - we love to wow our clients and make every interaction with us special and memorable.

Rewards

In return for your commitment to excellence, we offer:

• Competitive earnings
• Benefits including medical, dental, life & disability
• Comprehensive, ongoing training
• Career growth potential
• Generous staff purchase discounts

For more information, please refer to the full job description attached.