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Mayors Jewelers is seeking a Sales Manager to act as the showroom focal point, uniting sales, operations, and client service. You will execute the showroom plan, drive exceptional service, meet sales objectives, and control costs while maintaining professional standards.
This role requires schedule flexibility for evenings and weekends to support showroom hours. Ideal candidates bring luxury retail leadership experience, jewelry knowledge, and proven ability to lead high-performing teams in a
At Mayors, the Sales Manager acts as a focal point in the business and providing links between sales, operations, and clients. The Sales Manager is responsible for executing the showroom business plan, driving exceptional client service, achieving sales objectives, and maintaining effective cost controls. The position also oversees operational excellence through the continuous review and improvement of processes and procedures, ensuring a seamless and client-focused environment. Serving as a critical link between sales, operations, and clients, the Sales Manager proactively addresses challenges, identifies opportunities, and supports the showroom’s ongoing success while maintaining the highest professional standards. Schedule flexibility and availability is required to accommodate showroom hours, including evenings and weekends.
We're a global retailer employing nearly 3,000 people across the UK and the United States. Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams. Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.
For more information, please refer to the full job description attached.