Sales Ops Specialist — Medical Devices & CRM

Elucent Medical, Inc.; Eden Prairie (MN); Vor Ort; USD 59.000 - 72.000; Vollzeit

Benefits dieser Stelle

401(k)

401(k) matching (4%)

Dental insurance

Health insurance

Vision insurance

Paid Holidays

Paid Vacation Days

Paid Sick Days

Short Term Disability

Long Term Disability

Life Insurance

Pet Insurance

Employee Assistance Programs

Zusammenfassung

Elucent Medical, Inc. in Eden Prairie, MN, is seeking a Sales Operations Specialist to support day-to-day sales activities and data integrity across CRM/ERP systems.

You’ll manage accounts, renewals, reporting, and pricing guidance, collaborating with support and field teams to optimize the customer experience. This full-time role offers growth in a medical device company.

Strong analytical, detail-oriented candidates with Salesforce experience will thrive in a fast-paced environment.

Qualifikationen

• Salesforce reports and dashboard creation/management experience required.
• Salesforce Administrator experience highly preferred.
• Bachelor’s degree (BA) highly preferred.
• 3+ years of sales operations experience preferred.
• ERP system experience preferred.

Aufgaben

• Set up and maintain new customer accounts in the CRM and ERP systems, keeping records complete and consistent across both.
• Prepare service warranty renewal quotes and track upcoming expirations, so renewals happen on time.
• Prepare and manage account documentation.
• Keep sales data in Salesforce accurate and up to date through regular review, updates, and cleanup.
• Help create standard reports and pull data for the sales team and leadership.
• Demonstrate advanced problem-solving skills along with the ability to handle complex situations.
• Work closely with customer support, area directors, and surgical account manager teams and be equally responsible for maintaining and improving the customer experience process.
• Work closely with Senior Sales Operations & Salesforce Administrator on capital quote approvals and provide guidance on pricing and approval requirements.
• Serve as a subject matter expert for the sales organization in relation to sales cycle systems and processes.
• Be a cornerstone within the organization in unifying field and internal resources and personnel to maximize opportunity and excellence.
• Understand and develop strong comprehension of the devices and products we manufacture.

Kenntnisse

3+ years of sales operations

Salesforce reports & dashboard

Salesforce Administrator experience

ERP system experience

Ausbildung

Bachelor’s degree (BA) highly preferred

Jobbeschreibung

Elucent Medical, Inc. in Eden Prairie, MN, is seeking a Sales Operations Specialist to support day-to-day sales activities and data integrity across CRM/ERP systems.

You’ll manage accounts, renewals, reporting, and pricing guidance, collaborating with support and field teams to optimize the customer experience. This full-time role offers growth in a medical device company.

Strong analytical, detail-oriented candidates with Salesforce experience will thrive in a fast-paced environment.