Sales Ops Specialist II — Hybrid, Process-Oriented

Raise; Santa Clara (CA); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Raise, a Silicon Valley manufacturer in Santa Clara, seeks a Sales Operations Coordinator II to coordinate quotes, sales orders, and process improvements across departments. This full-time, exempt role reports to the Sales Operations Manager in a hybrid setting (2–3 days onsite) and requires a BA/BS with 4+ years in customer service within a relevant industry.

The position emphasizes accurate data management, cross-functional communication, and proactive improvement of order-to-cash processes to

Qualifications

• BA / BS degree in a relevant field
• 4+ years of experience in customer service in a relevant industry

Responsibilities

• Enter quotations and sales orders accurately.
• Coordinate with Finance, Supply Chain, and Quality for availability and delivery.
• Maintain and update customer records.
• Manage inventory and delivery schedules for consignments.
• Work with Operations on order scheduling and lead-time.
• Communicate with customers on RFQs and Open Order status.
• Assist credit in collections and account resolution.
• Improve processes to reduce lead-time and improve efficiency.
• Lead process improvements in Sales Operations.
• Support new business/process introductions into Sales.
• Resolve problems and analyze solutions.

Skills

Organization

Communication

Problem solving

Project management

Attention to detail

Education

Bachelor's degree

Job description

Raise, a Silicon Valley manufacturer in Santa Clara, seeks a Sales Operations Coordinator II to coordinate quotes, sales orders, and process improvements across departments. This full-time, exempt role reports to the Sales Operations Manager in a hybrid setting (2–3 days onsite) and requires a BA/BS with 4+ years in customer service within a relevant industry.

The position emphasizes accurate data management, cross-functional communication, and proactive improvement of order-to-cash processes to