Sales Support Pro II - Hybrid/Remote + Equity Opportunities

MGT Impact Solutions, LLC; Livermore (CA); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Flexible paid time off

401K matching

Equity opportunities

Incentive and bonus programs

Paid parental leave

Flexible spending accounts

Health benefits

Job summary

MGT Impact Solutions, LLC is seeking an experienced Sales Support Specialist to join our hybrid West Coast team. You will back Account Managers, prepare quotes, analyze pricing, communicate with customers, and coordinate opportunities across distributors and manufacturers.

The role requires at least five years of relevant experience, proficiency with Salesforce or similar CRM, and a strong focus on data accuracy and process compliance to ensure timely, high-quality responses for our

Qualifications

• High school diploma or equivalent required; associate or bachelor’s degree, relevant coursework, or vocational training preferred.
• Five (5) or more years of relevant experience.
• Experience using Salesforce or comparable CRM, quoting, contract, order, or sales-administration systems as appropriate.
• Experience working with customers, sales teams, distributors, manufacturers, or internal operations teams preferred.
• Quote, Contract, or Data Accuracy.
• Order and Opportunity Coordination.
• Process Compliance.

Responsibilities

• Provide advanced sales support functions including complex quote preparation, pricing analysis, customer communications, and coordination of sales opportunities.
• Supports one or more Account Managers across assigned accounts, territories, and opportunities.
• Create customer quotations and coordinate with distributors and manufacturers for accurate pricing and availability.
• Collect bills of materials and technical inputs from Solution Architects and submit them to distribution for pricing.
• Validate quote configuration, pricing, terms, and expiration dates before customer delivery.
• Coordinate final pricing and margin review with the Sales Support Manager or sales leadership.
• Serve as a secondary customer contact when the assigned Account Manager is unavailable.
• Follow up with customers on quotations and purchase orders and verify incoming orders against approved terms.
• Maintain accurate opportunity, quote, order, and customer records in Salesforce and related systems.
• Handle complex quotations, pricing scenarios, escalations, and high-priority opportunities with limited supervision.
• Serve as a resource to less-experienced team members and share effective practices.

Skills

5+ years experience

Salesforce experience

Customer-facing

Education

High school diploma

Associate/Bachelor preferred

Tools

Salesforce

CRM systems

Quoting systems

Contract management

Job description

MGT Impact Solutions, LLC is seeking an experienced Sales Support Specialist to join our hybrid West Coast team. You will back Account Managers, prepare quotes, analyze pricing, communicate with customers, and coordinate opportunities across distributors and manufacturers.

The role requires at least five years of relevant experience, proficiency with Salesforce or similar CRM, and a strong focus on data accuracy and process compliance to ensure timely, high-quality responses for our