Senior Sales Operations Coordinator - Hybrid (Santa Clara)

Top Us; Santa Clara (CA); Hybride; USD 80 000 - 90 000; Plein temps

Résumé du poste

Top Us in Santa Clara, CA is seeking a Sales Operation Coordinator to support the sales function and coordinate accounts across regions. This hybrid role calls for independent judgment in resolving customer and order issues while aligning with headquarters in Japan.

The ideal candidate has a Bachelor’s degree in Business Administration and 4–10 years of related experience, with a strong focus on efficiency, pricing analysis, and presenting compelling sales materials.

Qualifications

• Bachelor’s degree in Business Administration or equivalent from a four-year college or university; or four to ten years’ related experience and/or training; or an equivalent combination of education and experience.

Responsabilités

• The Sales Operations Coordinator manages the operational backbone of the Company's sales function, exercising independent judgment and discretion to coordinate accounts, resolve customer and order issues, and translate business needs between the local sales team, customers, and headquarters in Japan.
• Maintains ongoing awareness of challenges affecting the sales function, proactively identifying and acting on opportunities to make sales activities more efficient.
• Analyzes competitor pricing and positioning, benchmarks the Company's market standing, and recommends pricing or positioning strategy.
• Develops sales and marketing presentation materials, exercising judgment in selecting content and messaging suited to the audience.
• Serves as the primary point of contact for customer communications, independently evaluating and resolving purchase orders, invoices, order changes, and cancellations, and escalating only matters outside delegated authority.

Formation

Bachelor’s degree in Business Administration

Description du poste

Top Us in Santa Clara, CA is seeking a Sales Operation Coordinator to support the sales function and coordinate accounts across regions. This hybrid role calls for independent judgment in resolving customer and order issues while aligning with headquarters in Japan.

The ideal candidate has a Bachelor’s degree in Business Administration and 4–10 years of related experience, with a strong focus on efficiency, pricing analysis, and presenting compelling sales materials.