Sales Ops Lead: Forecasting, CRM & Growth

NW Recruiting Partners; Rapid City (SD); On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time-off and holidays

401k plan – 4% matching

Job summary

NW Recruiting Partners is helping a leading travel and tour operator hire a hands-on Sales Operations Manager to improve the systems, processes, and data behind a growing sales team in Rapid City.

You will own CRM processes, forecasting, pipeline visibility, and reporting, collaborating with sales leadership and internal teams to drive revenue. Requires 4+ years in Sales Operations, CRM experience (HubSpot/Salesforce), and a Bachelor’s degree; compensation $95,000-$110,000 plus bonus.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 4+ years in Sales Operations or related roles.
• Experience supporting distributed B2B sales or account management.
• Hands-on CRM experience with reporting, dashboards, and data management.
• Strong analytical and problem-solving skills.
• Travel, tourism, hospitality experience preferred.

Responsibilities

• Develop and maintain sales reporting, KPIs, forecasts and dashboards.
• Analyze data to identify performance gaps and revenue opportunities.
• Own CRM processes, data standards, workflows, dashboards, and lead routing.
• Partner with Technology to improve CRM configuration, integrations, and reporting automation.
• Support campaigns by developing target lists and measuring revenue results.
• Assist with territory, quota, and sales planning with leadership and Finance.
• Develop onboarding materials, playbooks, and tracking processes.
• Lead cross-functional Sales Operations projects from planning through adoption.

Skills

CRM systems

Sales forecasting

Pipeline management

Territory assignments

Lead routing

Dashboards reporting

Project management

Data analysis

Communication

Problem solving

HubSpot

Salesforce

Education

Bachelor’s degree

Tools

HubSpot

Salesforce

Job description

NW Recruiting Partners is helping a leading travel and tour operator hire a hands-on Sales Operations Manager to improve the systems, processes, and data behind a growing sales team in Rapid City.

You will own CRM processes, forecasting, pipeline visibility, and reporting, collaborating with sales leadership and internal teams to drive revenue. Requires 4+ years in Sales Operations, CRM experience (HubSpot/Salesforce), and a Bachelor’s degree; compensation $95,000-$110,000 plus bonus.