Sales Operations Manager

NW Recruiting Partners; Rapid City (SD); On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time-off and holidays

401k plan – 4% matching

Job summary

NW Recruiting Partners is helping a leading travel and tour operator hire a hands-on Sales Operations Manager to improve the systems, processes, and data behind a growing sales team in Rapid City.

You will own CRM processes, forecasting, pipeline visibility, and reporting, collaborating with sales leadership and internal teams to drive revenue. Requires 4+ years in Sales Operations, CRM experience (HubSpot/Salesforce), and a Bachelor’s degree; compensation $95,000-$110,000 plus bonus.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 4+ years in Sales Operations or related roles.
• Experience supporting distributed B2B sales or account management.
• Hands-on CRM experience with reporting, dashboards, and data management.
• Strong analytical and problem-solving skills.
• Travel, tourism, hospitality experience preferred.

Responsibilities

• Develop and maintain sales reporting, KPIs, forecasts and dashboards.
• Analyze data to identify performance gaps and revenue opportunities.
• Own CRM processes, data standards, workflows, dashboards, and lead routing.
• Partner with Technology to improve CRM configuration, integrations, and reporting automation.
• Support campaigns by developing target lists and measuring revenue results.
• Assist with territory, quota, and sales planning with leadership and Finance.
• Develop onboarding materials, playbooks, and tracking processes.
• Lead cross-functional Sales Operations projects from planning through adoption.

Skills

CRM systems

Sales forecasting

Pipeline management

Territory assignments

Lead routing

Dashboards reporting

Project management

Data analysis

Communication

Problem solving

HubSpot

Salesforce

Education

Bachelor’s degree

Tools

HubSpot

Salesforce

Job description

Help a leading travel and tour operator build a smarter, more effective sales organization.

Our client is looking for a hands-on Sales Operations Manager to improve the systems, processes, and data behind a growing sales team. You’ll work closely with sales leadership and Business Development Managers to strengthen forecasting, improve pipeline visibility, streamline CRM workflows, and give the team better tools to drive revenue.

This is a great opportunity for someone who enjoys digging into the details, spotting what isn’t working, and building practical solutions. You’ll have the opportunity to influence how the sales organization operates while leading projects that directly impact performance and growth.

• Develop and maintain sales reporting, KPIs, scorecards, forecasts, and performance dashboards.
• Analyze sales data to identify performance gaps, overdue opportunities, inactive accounts, and revenue opportunities.
• Own CRM processes, data standards, workflows, dashboards, account ownership, territory assignments, and lead routing.
• Partner with Technology and internal teams to improve CRM configuration, system integrations, data accuracy, and reporting automation.
• Support sales campaigns by developing target lists, tracking activities, and measuring conversion and revenue results.
• Assist with territory, quota, and sales planning in partnership with Sales leadership and Finance.
• Develop sales onboarding materials, playbooks, and performance-tracking processes.
• Lead cross-functional Sales Operations projects from planning through implementation and adoption.
• At least 4 years of experience in Sales Operations, Revenue Operations, Business Operations, or a similar role.
• Bachelor’s degree or equivalent practical experience.
• Experience supporting a distributed B2B sales or account-management organization.
• Hands-on experience with HubSpot, Salesforce, or a comparable CRM, including reporting, dashboards, workflows, and data management.
• Strong experience with pipeline management, forecasting, territory or account assignments, lead routing, and performance reporting.
• Strong project-management, analytical, communication, and problem-solving skills.
• Experience translating business needs to practical processes and system improvements.
• Travel, tourism, hospitality, or related industry experience preferred.

Company Benefits:

• Medical, dental, and vision insurance
• Paid time-off and holiday
• 401k plan – 4% matching

Compensation: $95,000 - $110,000 + bonus