Sales Ops & Customer Support Analyst

PNY Technologies; Parsippany-Troy Hills (NJ); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Tuition reimbursement

Job summary

A leading technology solutions provider in Parsippany-Troy Hills is looking for a Customer Service Representative. The role involves providing outstanding customer support and managing administrative tasks to assist the sales team. Candidates should possess a relevant bachelor's degree and two years of experience. Strong skills in MS Office and effective communication are essential. A competitive salary and generous benefits package are offered.

Qualifications

• Two years related experience required.
• Ability to communicate effectively in English.
• Strong organizational skills expected.

Responsibilities

• Act as the primary point of contact for customers.
• Support the sales team with administrative tasks.
• Ensure efficient resolution of customer issues.
• Handle customer inquiries and process orders.
• Maintain account specific data and logistics.

Skills

MS Excel

MS Word

MS PowerPoint

Communication skills

Interpersonal skills

Organizational skills

Education

Bachelor’s degree or equivalent

Job description

A leading technology solutions provider in Parsippany-Troy Hills is looking for a Customer Service Representative. The role involves providing outstanding customer support and managing administrative tasks to assist the sales team. Candidates should possess a relevant bachelor's degree and two years of experience. Strong skills in MS Office and effective communication are essential. A competitive salary and generous benefits package are offered.